Community Health and Wellness Director

  • Phoenix, AZ
  • Full-time

Company Description

The Native American Community Health Center, Inc. (dba NATIVE HEALTH) was started in 1978 as a small community nursing program. The initial funding was a grant from Indian Health Service. Since then the agency has expanded to include Primary Care Division (Medical/Dental) and Behavioral Health Division.

NATIVE HEALTH currently provides a wide range of programs including primary medical, dental, WIC (available at three sites), health promotion and prevention, wellness programs and behavioral health programs.

We provide services to over 15,000 individuals per year, resulting in over 68,000 visits. NATIVE HEALTH is a private, non-profit 501(c)(3) organization and is led by a Chief Executive Officer under the supervision of the Board of Directors.

NATIVE HEALTH is accredited by the Accreditation Association for Ambulatory Health Care, Inc.

Job Description

POSITION DESCRIPTION:  Community Health and Wellness Director

POSITION SUMMARY:  The Community Health and Wellness Director is responsible for developing plans for community-based health and wellness programs aimed at the prevention of disease and promotion of health. The Director manages specific community health programs from planning and design through implementation and evaluation, including Maternal and Child Health, the Special Nutrition Program Women, Infants and Children (WIC); HIV; and Arizona Long Term Care Services. The Director reports to the Chief Operating Officer (COO).

Essential Functions:  (essential functions, as defined under the American with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is not a comprehensive listing of all functions and tasks performed by the position in this class.)

Evaluation:  Performance of this job will be evaluated in accordance with provisions of the NATIVE HEALTH Employee Handbook on evaluation


1. Provides direction to the planning, program design, and operation of NATIVE HEALTH’s Community Health and Wellness programs and strategies.
Measures of Success:
a.    Completes needs assessment activities annually or as needed to identify the level of need for programs through input from staff, citizens, providers, and others. Contributes to the development of proposals to attain funding for expansion and to continue funding for existing services.
b.    Assures quality and compliance with NATIVE HEALTH policies and procedures and with contract/grants’ rules, regulations, and standards. 
c.    Develops, maintains, and reviews Community Health and Wellness policies and procedures. Establishes and maintains standards of program operations.
d.    Assures adherence to client bill of rights, data privacy, record protection, HIPAA regulations and record retention policies

2. Regularly monitors, analyzes and reports on the status of NATIVE HEALTH’s Community Health and Wellness programs.
Measures of Success:
a.    On quarterly basis, reviews programs’ outcomes and staffing assignments and reports and advises on required changes to the COO.
b.    Directs the preparation of reports, program materials, and other department’s documentation.
c.    Interprets and gathers statistical data on program goals and outcomes. Identifies gaps in program performance and addresses those on timely basis.
d.    Reports program outcomes, service gaps, and community health trends. Interacts with community partners, funders, and agencies searching for collaborative relations and resource leveraging.

3. Leads and manages staff through mentoring, coaching, and supervision ensuring staff engagement to meet organizational and department goals and objectives. 
Measures of Success:
a.    Staff demonstrate alignment with organizational mission and values.
b.    Staff productivity benchmarks are met.
c.    Staff are properly oriented and trained for successful performance.
d.    Staff receives timely and constructive feedback.
e.    Leads staff in team building and plans strategies to facilitate integration of department services into other operational areas.

4. Provides fiscal oversight for the Community Health and Wellness department
Measures of Success:
a.    Prepares and administers the department annual operational budget and the individual grant/contract funded program budgets in collaboration with program managers.
b.    Approves monthly financial reports for the department.
c.    Plans for financial sustainability and growth of programs within the department.

5. Provides education, analysis, and administrative information in assisting NATIVE HEALTH in policy development, decision making, and priority setting
Measures of Success:
a.    Provides orientation, education, and updates to staff as appropriate.
b.    Develops and maintains community awareness of program availability through presentations and by delivering public information such as news releases and radio talks.
c.    Participates actively as a member of the Senior Management Team
6.    Supports the organization as needed.

a.    Considerable knowledge of public/ healthcare administration, including finance; budget and grant management, personnel; contracts; local, state and federal rules, requirements and best practices.
b.    Considerable knowledge of the organization and current trends of community health and wellness programs.
c.    Ability to apply principles of public health to primary care and behavioral health and to communities, families, and individuals.
d.    Ability to establish and maintain cooperative relationships with agency staff, representative of other agencies, clients, and the general public.
e.    Effective verbal and written communication skills.
f.    Culturally competent; able to work with a diverse workforce and client population.
g.    Open to change and willing to lead change within the organization.
h.    Professional integrity; excellent work ethic.
i.    Able to manage competing priorities; excellent organizational skills and good time management.


1.    MPH or related Master’s Degree preferred.
2.    Five years of experience in the field of public health or community program development required.
3.    Three years of supervisory experience required.
4.    Must be able to work with confidential material without betraying trust of client, family, and the agency.
5.    Possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid AZ driver license during employment. Must be insurable by NATIVE HEALTH’s liability auto policy.
6.    Must pass a criminal background check with a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment.
7.    Must pass a substance abuse test upon employment and submit to random testing during the course of employment.
8.    Must have an updated Immunization (IZ) Record.
9.    Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an update annually.
10.    Must obtain a CPR Card within ninety (90) days calendar days of employment and maintain a valid CPR card during employment.

Native American Community Health Center, Inc. dba NATIVE HEALTH is an EEOC, Employment-At-Will, and Native American Preference employer. A Drug Free and Commercial Smoke-Free work environment.

Additional Information