Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With more than 1.5 million square feet of U.S. manufacturing capacity, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The Engineering Process Specialist position is responsible for coordinating the change management processes for the engineering design team. This includes developing and implementing continuous improvement activities that support the overall goals and objectives of the company. The primary responsibility of the Process Specialist is to ensure the project team follows the engineering design and change processes, and the project deliverables are implemented on time. This role is responsible for creating and/or maintaining various engineering processes and systems and working closely with various departments to coordinate the continuous improvement of related processes and procedures.

Responsibilities:

The following list of responsibilities is not all inclusive, additional projects and/or tasks may be assigned to meet operational needs. MCG retains the right to change or assign other duties to this position should operational needs warrant

Engineering Process and System:

• Develop, implement, and maintain robust engineering processes and systems. Review new processes with key stakeholders for alignment and approval.
• Provide training to engineering and other departments on new processes and standards.
• Serve as a coordinator to ensure clear and transparent communication between all departments.

Documentation and Reporting:

• Maintain detailed records of KPl's set forth by management.
• Generate regular reports for management, highlighting key metrics and areas for improvement.
• Communicate issues to relevant stakeholders and lead or coordinate resolution efforts.

Continuous Improvement:

• Identify opportunities for process improvement to meet MCG business goals.
• Work closely with cross-functional teams to implement corrective and preventive actions.
• Facilitate root cause analysis and implement corrective measures for non-conforming products.

Required Knowledge/Experience:

• High School Diploma or GED required.
• Associate or bachelor’s degree in engineering and experience with CAD software (e.g. AutoCAD, SolidWorks) is a plus but not required.
• Familiarity with Continuous Improvement and lean principles is preferred.

Required Skill/Abilities:

• Excellent communication skills, both oral and written.
• Strong analytical and problem-solving skills.
• Excellent organizational, time management skills
• Ability to effectively prioritize with excellent attention to detail.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Proficient with PC's and MS Office software (Word, Excel, Power Point).
• Ability to act with integrity, professionalism, and confidentiality

Competencies & Behaviors 

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety. 
• Dependability: Consistently show up on time and complete assigned tasks by the desired deadline.
• Reliability: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks. 
• Grit: Learn new things, actively seek feedback, and training. 
• Initiative: Seek new ways to improve and take on new challenges
• Humanity: Respect the input and ideas of everyone to create the best possible outcome. 
• Organization: Ensure you maintain a neat, clean and organized work area.
• Efficiency:  Maintain a high pace of work with Minimal errors.
• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.  
• Drive Innovation: Seek new ways to improve and take on new challenges.  
• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility. 
• Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own. 
• Team Player: Work well with others, have a cab do attitude.  Be someone your team can rely on.

Performance Metrics

• Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.
• Safety Compliance: Zero safety violations or incidents; full adherence to PPE and safety protocol.

Work Environment and Physical Demands

• The work environment is primarily office-based, with a quiet to moderate noise level and traditional lighting.
• Wear the proper PPE when visiting warehouses or transportation facilities.
• Prolonged periods of sitting at a desk and operating a computer.
• Ability to lift to 15 pounds at times.
• Must be able to travel between MCG locations as needed. Some travel could require overnight stays.

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).