Who we are

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

We are seeking a CCAI BOT Developer to join our Cutting Edge Bot team and contribute to the development of a groundbreaking new Bot. As a part of this team, you wil work on implementing a cutting-edge bot solution across multiple cloud platforms. The primary objective is to create a bot leveraging Google Cloud Platform (GCP) technology, incorporating the innovative LLM (playbook) feature in Dialogflow CX, alongside traditional Dialogflow CX functionality.

Responsibilities:

• Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI,  Dialogflow CX
• Craft clean, efficient, and maintainable code adhering to industry best practices and standards.
• Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem.
• Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations.
• Leverage natural language processing (NLP), LLM and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs.
• Integrate chatbot systems seamlessly with backend systems, databases, and APIs to facilitate smooth data exchange and interactions.
• Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement.
• Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development.

• 4+ years of hands-on experience with the Google CCAI Bot framework.
• Proficiency in NLP (Natural Language Processing) and NLU (Natural Language Understanding), ML (Machine Learning), and Conversational AI.
• Strong expertise in utilizing LLM (playbook - the new feature in Dialogflow CX) alongside the traditional functionality of  Dialogflow CX.     
• Strong expertise in Google as Saas.
• Experience with Azure Composer Bots working.
• Proficient in Python programming language.                                                  
• Demonstrated troubleshooting and analytical skills in complex, distributed environments.
• Experience in automated testing is preferred.
• Familiarity with SQL and experience working with relational databases.
• Proficiency in agile and scrum development methodologies.
• Experience with integrating web services.
• Bachelor’s degree in a technology-related discipline or equivalent experience.

Nice to have:

• Experience with JavaScript.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.