Who we are

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

Are you a forward-thinking engineer with the expertise to make waves globally? Here's your chance to be part of our Splunk Observability (ITSI) project, spanning across EMEA countries as part of the ongoing Genesys Engage initiative.As a pivotal member of our team, you'll play a crucial role in our global-scaled project, focusing on the integration of Splunk Cloud for comprehensive observability. Your contributions will be instrumental in driving the success of our Genesys Engage project and ensuring seamless operations across multiple regions.

Responsibilities:

• Design, develop, and implement Splunk Observability solution for a variety of data sources and use cases.
• Configure and customize Splunk dashboards, alerts, and reports to meet business requirements.
• Сonfigure KPI and alerts for Splunk observability monitoring  
• Collaborate with other IT teams and stakeholders to understand business requirements and develop solutions to meet those needs.
• Maintain knowledge of industry best practices for Splunk integration and stay up-to-date with.
• Document design and implementation details, and provide training and support to end-users.

• 2+ years of hands-on experience with Splunk Cloud, including configuration, customization, and system integration.
• Proven ability to develop complex dashboards tailored to customer requirements.
• Excellent Splunk Search Processing Language (SPL) command for efficient data analysis and reporting.
• Skilled in gathering requirements and configuring dashboards for fault management, including error codes, alerts, OIDs, and severity details.
• Expertise in suppressing alerts for specific events based on customer needs.
• Adept at gathering requirements and configuring performance dashboards, KPIs, thresholds, and alerts.
• Knowledgeable in auto ticketing through correlation searches and Notable Event Aggregation policies.
• Familiar with Service Analyzer and episode review processes.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Nice to have:

• Experience in working with complex systems.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

All your information will be kept confidential according to EEO guidelines.