Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding our scope, schedule and/or budget objectives since our inception in 1989. Miratech operates in over 25 countries including Canada, Cyprus , Finland, Germany, India, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, the UK, Ukraine, and the US. Miratech employs 800+ people and Miratech’s sales CAGR exceeds 30%.

The overall goal of the project is to support the client's CX transformation.
Currently, the client is migrating from legacy digital channels to LivePerson. As such, there are existing 3rd party integration and internal processes that must be ported over from legacy to LivePerson.

In addition to porting existing functionality, there will need to be some integration between LP and Voice Channels.

There will also be work involving integrating or implementing existing backend services to facilitate reporting.

We are looking for a Team Lead to join our team. 

Responsibilities:

• Design and manage the overall technical architecture of the software product, ensuring it aligns with the business objectives and facilitates future growth and expansion.
• Research and evaluate emerging technologies and software products, providing recommendations on their potential benefits and how they can be integrated into the overall architecture.
• Collaborate with project managers and other stakeholders to ensure the technical architecture aligns with project timelines and budget constraints.
• Communicate complex technical concepts and ideas to both technical and non-technical stakeholders, ensuring everyone has a clear understanding of the technical solutions being proposed or implemented.  

• Bachelor's or Master's degree in Computer Science or related field.
• Extensive experience in software development and technical architecture, with experience in leading technical teams.
• Must have hands on LivePerson experience
• Strong understanding of software architecture principles, design patterns, and best practices.
• Proficiency in programming languages such as Java, C++, Python, or Node.js.
• Experience with cloud technologies like AWS, Azure, or Google Cloud Platform.
• Excellent communication and collaboration skills to work effectively with technical and non-technical stakeholders.
• Experience in agile software development methodologies.

We offer

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.