Villa Attendant
- Full-time
- Company Location: NH Maldives Kuda Rah Resort
Company Description
Minor Hotels owns, manages and operates a diverse portfolio of over 560+ hotels, resorts and branded residences across 56 countries. Flexible and adaptive to market trends, we drive growth through our eight hotel brands, alongside a collection of related hospitality businesses and strategic partnerships with other leading hotel brands worldwide.
NH Maldives Kuda Rah Resort offers the perfect blend of relaxation and adventure. Lounge by the pool in your overwater villa, swim in our crystal-clear lagoon and enjoy signature treatments at our spa. Discover world-class dive sites, then unwind with delicious dining and chilled cocktails as the stars light up the night sky. Welcome to your island paradise.
Job Description
Please note that this is not an exhaustive list of everything that needs to be done. NH Maldives Kuda Rah and Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
- Ensure all guest rooms are cleaned and maintained at all times in accordance with the hotel’s Standard Operating Procedures.
- Comply with all health and safety requirements, including proper handling and usage of housekeeping chemicals and equipment.
- Maintain accurate records of linen inventory, uniforms, and other assigned items where applicable.
- Ensure lost and found items are handled in line with company procedures and that all relevant logs are properly maintained.
- Monitor par levels of linen, towels, and uniforms to ensure they are in line with operational requirements and inventory standards.
- Follow established measures to minimize waste of materials and amenities within the department.
- Maintain security awareness throughout the hotel and report any incidents or concerns to the appropriate Manager.
- Ensure all VIP requirements are properly prepared and executed.
- Ensure all special guest requests are fulfilled promptly, with particular attention to families travelling with children.
- Deliver all guest requests on time and strive to exceed guest expectations wherever possible.
- Properly clean, handle, and maintain all equipment used in daily operations.
- Immediately report any damage, defects, or loss identified in guest rooms.
- Remove room service trays from guest rooms and place them in the designated service area.
- Update and maintain accurate room status reports.
- Report any suspicious persons, sleep outs, or extended “Do Not Disturb” cases to Housekeeping Management.
Qualifications
- Previous experience in Housekeeping or a similar role within a hotel or resort environment is preferred.
- Basic knowledge of cleaning standards, hygiene practices, and safe chemical handling.
- Good understanding of health and safety procedures.
- Ability to work independently and as part of a team.
- Strong attention to detail and commitment to maintaining high cleanliness standards.
- Physically fit and able to perform manual tasks, including lifting, bending, and standing for extended periods.
- Basic communication skills in English; additional languages are an advantage.
- Positive attitude with a strong guest service mindset.
- Ability to handle guest requests professionally and efficiently.
- Flexible working shifts, weekends, and public holidays as required by operations.
- Must currently hold the role applying for
- Should have qualifications matching to position applying for
- Trackable references to support the role applied for
Additional Information
Always a Pleasure, Always Convenient, Always Trustworthy & Always Fulfilling