F&B Supervisor - In Room Dining
- Full-time
- Company Location: Anantara Kalutara Resort
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The F&B Supervisor-In Room Dining supports daily in-room dining operations to ensure exceptional guest satisfaction, high service standards, and efficient business performance. This role oversees order flow, service delivery, and product quality while maintaining a safe and sanitary work environment. The Supervisor leads, trains, and motivates the In-Room Dining team to deliver prompt, courteous, and professional service in line with brand and Food & Beverage standards. Responsibilities include supporting team relations, encouraging problem-solving through training and empowerment, and ensuring guest requests and concerns are handled promptly and effectively.
Qualifications
• College diploma in Hotel Management or related field
• Previous experience in Food & Beverage/IRD operation
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills