A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Key Responsibilities:

1. Training Needs Analysis:

   • Collaborate with leadership and department heads to identify skill gaps and training needs across the organization.
   • Conduct surveys, interviews, and assessments to understand learning requirements.
   • Design and implement strategies to close skill gaps and improve employee performance.

2. Learning Program Development:

   • Develop and design training programs, courses, workshops, and e-learning modules to meet the identified needs.
   • Ensure the programs are engaging, aligned with business goals, and meet industry standards.
   • Select appropriate learning formats (in-person, virtual, self-paced) based on employee preferences and learning styles.

3. Content Creation & Curation:

   • Create and curate high-quality learning materials, including presentations, manuals, videos, and guides.
   • Partner with subject-matter experts (SMEs) to ensure content is accurate, relevant, and up-to-date.

4. Learning Management System (LMS) Administration:

   • Manage and oversee the LMS to ensure content is accessible and user-friendly.
   • Monitor employee progress and track training completion rates.
   • Generate reports and provide analytics to assess training effectiveness and areas for improvement.

5. Training Delivery:

   • Lead or coordinate the delivery of training programs, either in-person or through digital platforms.
   • Facilitate group discussions, workshops, and hands-on learning sessions.
   • Ensure that training materials and sessions are aligned with organizational goals and objectives.

6. Performance Evaluation:

   • Evaluate the success of training programs through feedback, surveys, assessments, and performance metrics.
   • Identify areas for improvement and adjust training programs accordingly.
   • Provide ongoing support and coaching to employees as needed.

7. Budget Management:

   • Plan and manage the learning and development budget, ensuring resources are allocated effectively to maximize ROI on training initiatives.
   • Identify cost-effective solutions for delivering training (e.g., in-house vs. external providers).

8. Employee Development & Coaching:

   • Mentor and coach employees on career development and skill enhancement.
   • Support managers in identifying high-potential employees and creating development plans.

9. Compliance and Reporting:

   • Ensure all learning activities comply with relevant regulations, certifications, and industry standards.
   • Prepare regular reports for senior management regarding the status and outcomes of learning initiatives.

Skills & Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Education, or a related field. A Master’s degree or certifications in Learning and Development (e.g., CPLP, SHRM) is a plus.
• Experience: 5+ years of experience in learning and development or a related field, with a proven track record of designing and delivering effective training programs.
• Skills:
  • Strong communication and presentation skills.
  • Proficiency with Learning Management Systems (LMS) and e-learning tools (e.g., Articulate, Moodle, Cornerstone).
  • Knowledge of adult learning principles and instructional design.
  • Analytical skills to assess learning needs and measure program effectiveness.
  • Project management skills, with the ability to manage multiple projects simultaneously.
  • Understanding of budget management and resource allocation.

Key Attributes:

• Passion for employee development and learning.
• Ability to collaborate effectively with leadership and cross-functional teams.
• Strong organizational skills and attention to detail.
• Adaptable and open to feedback, with a focus on continuous improvement.
• Innovative and proactive in introducing new learning technologies and methods.