Executive Housekeeper

  • Full-time
  • Company Location: NH Johannesburg Sandton

Company Description

NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. NH Hotels’ remarkable products and services meet the expectations of the guests looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience both surprising and enjoyable.

Job Description

As the Executive Housekeeper you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional guest experience. You will leverage your experience and expertise to oversee all housekeeping operations.

  • strive to achieve excellence, overseeing the expert cleaning of guest rooms and public areas.
  • develop and engage your team with guidance and training focusing on guest service; enabling a culture of personalized guest attention and care.
  • ensure the standards of cleanliness and guest comfort are maintained in accordance with our elevated standards.
  • support the General Manager in forming and executing the hotel’s strategic plan, and working with the Senior Leadership team to drive overall hotel’s performance

Qualifications

  • You will hold previous leadership experience within Housekeeping and have a clear comprehension of luxury market expectations.
  • Proven experience with cost control, including payroll, expenses and forecasting is essential. 
  • Exceptional communication and organizational skills.
  • Demonstrated ability to coach, mentor, develop and inspire teams. 
  • Strong focus and passion for hotel operations. 
  • Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera. 
  • Confident & articulate communication, negotiation, relationship and networking skills

Additional Information

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. Y

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