NH Hotels offers comforting familiarity based on three main pillars – value for money, the best location, and service with a human touch – making stays always a pleasure, time after time.

Main Duties:

• Improve engagement, conversions across social media platforms
• Own the social media content calendar.
• Support social marketing campaigns which have a direct impact on growth and user acquisition
• Adventurous with the goal of driving engagement, conversions and inserting our brand into relevant conversations
• Track and measure success of social media initiatives by using reporting and analytics
• Be an expert, staying up to date on social trends and providing recommendations on social executions for marketing campaigns
• Ensure all social media content is consistent with branding, positioning, voice and messaging
• Monitor social channels for key issues and post timely key customer updates
• Community management. (Ensuring consumer requests are dealt with in a timely manner and any questions/comments are proactively responded to)
• Monitor, track, analyze and report on ongoing social campaigns

Other Duties:

• Adhere to the company’s employee rules & regulations.
• Attend and contribute to all training sessions, meetings and activities as required.
• Exercise responsible behaviour at all times, positively representing the NH Hotels.
• Maintains strong, professional relationship with relevant business partners.
• Ensure high standards of personal presentation and grooming.
• Keep the office and working areas clean and tidy at all times.
• Carry out any other reasonable duties and responsibilities as assigned.

Education

• Degree holder in Media Advertising/ Communications or relevant subjects;

Experience

• Over 2 years of related experience