F&B trainee- Anantara Convento di Amalfi Grand Hotel

  • Full-time
  • Company Location: Anantara Convento di Amalfi Grand Hotel

Descrizione dell'azienda

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Descrizione del lavoro

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

  • To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
  • Participate in F&B department projects to grow and achieve excellence.
  • Assist the Maitre d' in handling administrative aspects of the role.
  • Aid the Maitre d' in managing costs and placing orders.
  • Collaborate with the restaurant department in operational tasks.
  • To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
  • Check out with your Supervisor before leaving your station or the floor for any reason
  • To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
  • Follow all safety policies to ensure a safe work area
  • Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
  • Maintain your station in accordance with standards at all times
  • Develop a complete knowledge of menus
  • Learn and correctly use the Point of Sale equipment and follow procedures
  • Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
  • ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

Qualifiche

  • College diploma in Turism or related field
  • Passion for F&B
  • Passion for leadership and teamwork
  •  Eye for detail to achieve operational excellence
  •  Excellent guest service skills
Privacy Policy