Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.

Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service, but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy.

Avani+ is an uplifted extension of the Avani brand with Avani+ Fares being one of few within the brand and is the first such branded resort in the Maldives The resort will have 200 keys and multiple F&B outlets as well as Spa, Recreation Diving and Water Sports Facilities Avani teams pride themselves as Open-minded, Upbeat and Genuine. 

Please note that this is not an exhaustive list of everything that needs to be done.  Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

• To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
• Check out with your supervisor before leaving your station or the floor for any reason
• To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area
• Follow all reasonable work-related requests made by a manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
• Ensure guest satisfaction by adhering to the service standards and anticipating the needs of our guests.
• Maintain your station in accordance with standards at all times
• Develop a complete knowledge of menus
• Learn and correctly use the Point-of-Sale equipment and follow procedures
• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests. (Room Service)
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Check corridors for trays when returning from taking orders (Room Service)
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
• To ensure all local laws related to service of food, drinks, tobacco are adhered to.
• You maybe be required to work in different shifts and maybe be assigned to different outlets in different shifts based on business needs.
• You may be required to work extra hours based on the business demands.
• Any other duties and responsibilities that may be assigned to you from time to time.

• Minimum 2 years of experience in the field.
• Fluent in English, and fair in one other language is an advantage.
• Previous pre-opening experience will be an added advantage.
• Must currently hold the role applying for.
• Should have qualifications matching to position applying for.
• A positive and energetic attitude.
• Be able to work under pressure & flexible to work within a dynamic team environment.
• Excellent team player.
• Trackable references to support the role applied for.

We are Upbeat - We are Open-Minded - We are Genuine