The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel also houses the award-winning cocktail bar The Tailor and the modern elegant Grand Café Krasnapolsky.

Along with 402 modern rooms, more than 2000 square meters of meeting space and a new Spa & Wellness for those seeking ultimate relaxation, Anantara Grand Hotel Krasnapolsky has everything to provide an unforgettable stay with an authentic local touch. In addition, the hotel marks itself by the monumental Winter Garden dating back to 1880, where many special events have taken place and breakfast is served.

As a Desk Manager at the Anantara Grand Hotel Krasnapolsky in Amsterdam you are responsible for the management of your shifts at the Front Office and the smooth running of all reception related tasks as well as participation in the shift. In addition to that you will supervise, train and instruct new employees and interns and maintain constant communication with other departments.

Besides managing all current team members on shift you will be responsible for all administrative and financial actions happening, while also performing all Front Office tasks yourself. Part of this is to ensure a correct check-in and check-out process following LQA standards, answering various questions and correctly handling telephone calls and e-mails. We are looking for a service-oriented host to welcome our multinational guests and ensure that every single guest will have a unique and true luxury Anantara experience.
 

• Spontaneity, flexibility, an open attitude and an eye for detail.
• Guest-oriented, you see every situation as a challenge and you have strong administrative skills;
• It gives you energy to manage a team and you are flexible in terms of working hours;
• You are energetic, spontaneous and you have several years of experience as a receptionist;
• Experience as a Desk Manager/Shiftleader at the Front Office is a plus;
• A perfect command of the Dutch and English language, a second foreign language is a plus.

At Anantara Grand Hotel Krasnapolsky Amsterdam, the passion of our team members is the driving force behind our success. Our team consists of passionate professionals who are motivated to provide the best service to our guests. With a company culture that is international, relaxed and yet goal-oriented. Next to our great team, we offer you great benefits:

• Unique in the hotel industry: an end-of-year bonus for every employee equal to minimal 75% of a gross monthly salary.
• Special team member rates in more than 500 hotels within the Minor Hotel Group. 
• A great discount of 50% on the F&B concepts of 16 hotels in Amsterdam
• Friends & Family rate; spoil your friends with discounted rates in our hotels all over the world.
• An experience stay at Anantara Grand Hotel Krasnapolsky Amsterdam
• Keep developing yourself? Do it at our own NH University!
• Management programs to support your way to the top 
• We care about your health and therefore offer discount on a collective health insurance, a bike plan and discount on various gyms in your city

Excited and ready to start your journey at Anantara Grand Hotel Krasnapolsky Amsterdam? Send your CV and motivation letter to Susan Vrielink via [email protected]

Not sure which vacancy appeals to you the most, but enthusiastic to start in the hotel? Or having questions about the positions/vacancies. Send an email and we will discuss the different positions with you.