Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

As Reservations Supervisor, you will directly support the Revenue Director in driving the performance of the reservations team on the property. You will ensure that all SOPs are being adhered to. You will further be responsible for maintaining and improving reservation operations to ensure a high degree of accuracy in guest reservations, maximizing revenue opportunities and satisfaction of guests and team members. You will ensure the monitoring of daily arrivals for all guest requests to be carried out and communicated. You will be responsible for inventory management, including allotments, group blocks, and rate codes in all applicable systems. You will assist the Reservations Manager in driving up- selling within the property and ensuring optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, and Regional and Corporate Sales Offices.

• With a minimum of 4 years in hotel reservation and room division.
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local markets, competitors and events of the destination.

Reporting into Revenue Director