Concierge
- Full-time
- Company Location: Anantara Iko Mauritius Resort & Villas
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
As Concierge your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. It will be your responsibility to anticipate all guest needs and handle all guest inquiries. In order to do this you will need to have complete and up to date knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and current promotions. You will ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.
Qualifications
- Vocational School in Hotel Management preferred
- Passionate about the hospitality industry
- Positive learning attitude
- Good personal hygiene and well groomed
- Good communication skills
- Good level of English both verbal and written. Knowledge of local and foreign languages is an advantage.
Additional Information
- Working for an International Brand with over 545 hotels worldwide!
- Numerous opportunities to progress throughout every level of your career
- Free medical insurance
- A large offering of digital learning including LinkedIn courses, eCornell, virtual courses and on site development programs.
- Discounts at all Minor Hotels and Lifestyle outlets around the world
- Benefit from other local discounts i.e. Canal+ promotions and many more!
- Team building activities
- Global task force opportunities offering short term assignments in other locations
- Wellbeing activities