Guest Service Attendant
- Full-time
- Company Location: Anantara Dhigu Maldives Resort
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
The primary responsibility of a Guest Service Attendant is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. Taking IVD orders and making sure the orders are punched accordingly making guest satisfied with the food orders.
Qualifications
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Good Food & Beverage Knowledge
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred