Receptionist - (Chinese / Russian Speaker)

  • Full-time
  • Company Location: Anantara Dhigu Maldives Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As a Receptionist you need to anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. Take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. Be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.

Qualifications

  • 2 year experience in the same capacity/role
  • Should have 5* resort exposure
  • Good English comprehension
  • Excellent in guest/customer relations
  • Good team player, highly responsible & reliable

Additional Information

  • A dynamic work culture in the most beautiful environment
  • Competitive Compensation & Benefits
  • The opportunity to be part of our successful Brands in the Maldives
  • Great career development and opportunities with Minor Hotels
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