•    Send invoices to customers within 24hrs as directed
•    Contact customers to secure payment commitments and resolve issues
•    Document contacts and progress in the JDE collection notes module
•    Escalate issues to manager and other MSTR staff as appropriate
•    Work with internal and external parties to facilitate the collection of outstanding receivables
•    The ability to work under pressure and to deadlines
•    Regularly offsetting credits against debits
•    Provide the highest level of customer service to customers and business partners within the Company
•    Upload customer invoices to systems such as Ariba, Coupa, and others as required
•    Coordinate with Billing staff to prepare credit memos as required
•    Review assigned accounts regularly and ensure cash received is posted accurately via the Banking Team
•    Support monthly, quarterly and annual Receivables ledger closes
•    Proactively work with customers to highlight upcoming due dates
•    Proactive establishing collectability prospects of new and existing customers
•    The support management team in addressing ad hoc queries/information requests
•    Assist in fulfilling the requirements of all financial audits
•    Ensure compliance with all Company accounting policies relevant to areas of responsibility
•    Ensure compliance with all established internal controls
•    Ensure compliance with Sarbanes Oxley key controls in areas of responsibility
•    Works within guidelines and reports to the Senior Billing/Collections Manager

•    Fluent in English
•    Knowledge of French and/or Italian will be a strong plus
•    1-2 years of experience working in accounting positions (Accounts receivable experience is a nice to have)
•    Experience in handling high volume account portfolios and balancing multiple priorities
•    Skill in Microsoft Excel 
•    Customer-focused with strong interpersonal and communication skills 
•    Persistent and ‘can do’ attitude required 
•    The ability to work in a team as well as individually 
•    Must be Detail-Oriented and a High Level of Accuracy 
•    Appropriate Handling of Confidential Information 
•    Sound decision making 
•    Ability to Handle Multiple Tasks Concurrently 
•    Ability to Maintain Professionalism Under Pressure 
•    Ability to Successfully Collaborate with Finance and Sales Team Members as well as Customers