At Kairros, we believe every person deserves an equitable, empowering recovery journey — no matter their background, lived experience, or the language they speak. As one of Australia’s leading providers of culturally responsive workplace rehabilitation since 1994, we specialise in supporting individuals from diverse communities to return to health, independence, and meaningful work.

Our service model is built on deep cultural understanding and decades of industry‑leading research. With more than 30 years’ experience and a team of highly trained allied health professionals — many of whom are bilingual — we deliver tailored programs that recognise the unique barriers faced by culturally and linguistically diverse clients

Do you enjoy managing a caseload but feel ready for something more? Are you looking for the chance to step into leadership while still doing the rehab consulting work you love? In this role, you’ll not only support clients through evidence‑based, culturally responsive rehabilitation services, but also build strong customer relationships and identify new opportunities to grow our presence in the ACT. And you won’t be doing it alone — you’ll be supported and coached by experienced leaders who will show you how to develop your management capability, influence stakeholders, and take the next step in your career with confidence. This is the ideal role if you’re ready to expand your skills into team leadership, service growth, and customer engagement while keeping your clinical identity at the core

Your key responsibilities will include:

• Undertaking a range of assessments and case work
• Building strong relationships with customer and other stakeholders
• Exploring new opportunities and growth areas
• Provide coaching and nurturing of your colleagues to continue to drive high performing work and achieve positive outcomes

What you'll bring to the role

• Qualifications and registration in Occupational Therapy, Physiotherapy or Exercise Physiology
• Experience in workers compensation, rehabilitation and occupational health and safety legislation
• A willingness to travel (Current Vehicle and Drivers Licence compulsory)
• A confident approach towards engaging with multiple stakeholders such as insurers, medical practitioners, employers, colleagues and employees
• Strong customer relations skills with a business growth focused mindset
• An inclusive and integrative attitude towards engaging with the many diverse cultural groups that make up the society in which we live and work
• Proven written and verbal communication skills
• Determination to consistently provide a high level of customer service to large customers
• A keen sense of punctuality and the effective ability to manage your time

What we offer you:

At Kairros you will be part of a uniquely trained and experienced team, all our members undergo significant cultural awareness training to support them to support our clients, to achieve equitable recovery for all.

What makes Kairros a great place to work is:

• We are dedicated to fostering an inclusive and supportive workplace where every team member contributes to delivering equitable recovery services tailored to Australia’s diverse workforce
• Competitive remuneration with innovative incentive and bonus schemes. Additional unique business development incentives in addition to regular bonus and incentive schemes
• Corporate benefits including Fitness Passport, Travel Perks, Novated Leasing, Salary Packaging, EAP, Parental & Purchased Leave
• Multiple career pathways and tailored professional development and mentoring opportunities
• Truly flexible working, in the community, from home and the office – you set your schedule
• Relocation opportunities
• Paid parental leave and much more!

Click on the APPLY button or please contact Anna Nguyen to have a confidential discussion about the role on [email protected] or 03 9659 5621 quoting Ref REF7063M

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.