About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

What you’ll be doing

As a Total Reward Specialist, you’ll play a key role in shaping and delivering a compelling reward offering across McDonald’s UK & Ireland. Sitting within our People team, you’ll help ensure our pay, benefits, recognition and wellbeing programmes remain competitive, inclusive and aligned to our Employee Value Proposition.

You’ll partner closely with colleagues across Corporate and Operations, as well as external providers, to deliver reward solutions that make a real difference to our people’s experience.

Your key responsibilities will include:

• Managing and evolving our employee benefits, wellbeing and recognition programmes to ensure they remain attractive and market-competitive
• Designing and implementing new reward initiatives that support engagement and retention
• Leading key recognition streams across the business and supporting broader recognition activity
• Managing the employee discounts and engagement platform
• Supporting the ongoing management and annual review of restaurant bonus schemes
• Providing support in the governance and management of pension and associated benefits
• Producing insight and reporting on reward activity, including benefits take-up and trends
• Partnering with HR, leaders and stakeholders on reward-related projects and the annual reward cycle
• Providing specialist reward advice to employees, managers and HR Business Partners

What you’ll bring

We’re looking for someone who combines strong reward expertise with a collaborative, people-focused mindset.

You’ll bring:

• Proven experience within Reward, Benefits or Total Reward
• Confidence handling sensitive and confidential information
• Strong analytical skills with the ability to interpret data and turn insights into clear messages
• Excellent communication and stakeholder-management skills
• Experience managing multiple projects and working to deadlines
• High attention to detail and a proactive, organised approach
• Strong capability in Microsoft Office, particularly Excel
• The ability to work cross-functionally and build trusted partnerships

We welcome applications from candidates with different backgrounds and career paths – if you don’t meet every requirement but feel excited by the role, we’d still love to hear from you.

What you’ll get

• A competitive salary, plus annual bonus and comprehensive benefits package
• Hybrid working, offering flexibility between home and our East Finchley office
• Access to industry-leading learning, development and career pathways
• A collaborative, inclusive environment where your ideas and expertise are valued
• Benefits including cash allowance, free parking, lunch and gym access

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

#LI-Hybrid