McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

About the department

The McDonald’s Global Business Services (GBS) People/HR Services Team is responsible for leading the HR and Payroll service delivery for our North American company owned restaurant crew/managers and Corporate Staff. We deliver end to end services such as general HR inquiries/questions, Employee Relations cases, Benefits Administration, Core HR & payroll transactions among several other HR service areas. This is a great opportunity for an individual to gain broad perspective of McDonald’s and the Global Business Services (GBS) People team.

As the HR Data Reporting & Analytics - Supervisor, you will provide functional and analytical support to the Director, HR Technology & Compensation Systems on various activities related to Global Corporate Staff Data and Oracle HCM reporting optimization. These activities include data integrity, reporting, functional testing, executing process improvement plans and supporting cross functional initiatives as needed. This position will help shape our HR reporting strategy and serve as a functional point-of-contact for assigned functional area(s) and assist with issue resolution. You’ll “sweat the details” and execute on the day-to-day needs to deliver a simple, easy and useful experience to our internal customers.

Responsibilities include (but are not limited to):

• Provide timely and accurate HR reporting to key internal customers.
• Maintain overall data quality and integrity across global corporate staff data process (in Alteryx), including data validation and audit requests.
• Collaborate with Shared Service/HR colleagues to better understand full scope of processes and gather information to identify opportunities to better leverage new/existing reporting (i.e., Oracle Reporting, Power BI Reporting, etc.).
• Support resolution of data related issues working in conjunction with internal teams (HR, IT) and potentially external vendors.
• Monitoring and reporting issues for areas of responsibilities.
• Provide support for assigned functional area(s).
• Maintain security roles and process access requests for HR Tools and data.
• Proactively escalate issues and risks when needed.
• Possess a Continuous Improvement mentality.

• Bachelor’s degree in Business, Finance, Accounting, Human Resources, or a related field.
• 3+ years HRIS experience, Oracle preferred.
• 3+ years of dynamic experience in HR Reporting or Data & Analytics, and a customer service focus.
• Advanced Microsoft Office skills, with an emphasis on Excel.
• Preferred experience with Microsoft Power BI and Alteryx.
• Strong verbal and written communication skills to interact effectively with individuals at all levels of the organization.
• Knowledge of HR business processes and terminology.
• Able to handle sensitive and private information in a confidential manner.
• Ability to multi-task, prioritize projects, and enforce deadlines.
• Strong analytical, problem-solving and critical thinking skills.
• Understanding of Continuous Improvement.

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.