Program Administrator, Community & Education

  • Full-time
  • Department: Membership

Company Description

We're one of Australia’s most trusted brands and proudly member-owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruises. That’s why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

  • Are you someone who is tech savvy, highly motivated and has experience with delivering educational activities?
  • Fantastic opportunity for an administration super-star to run our flagship Science and Road Safety Show for primary schools
  • Enjoy highly flexible work options, professional growth opportunities, and a host of NRMA employee benefits including fuel, groceries, travel and lifestyle discounts.

What You’ll Do

The Program Administrator, Community & Education role is a full-time permanent opportunity for you to support the Education Team in delivering superior service delivery through activities such as content creation for the Primary School online and face to face programs, oversee daily administration of the face-to-face primary program, occasional cross team administrative assistance, reporting, and some compliance & governance work.

This role is a hybrid work opportunity where you will be required to work across our Sydney Olympic Park offices with occasional onsite work in metro schools and travel within State as well as work from home. 

Your responsibilities will include, but are not limited to:

  • Coordinate the day-to-day operational delivery of the NRMA Science & Road Safety live presentation program
  • Establish and maintain positive relationships with primary school communities across NSW and ACT
  • Manage relationships with the external distribution company and Fizzics Education to ensure the delivery of educational resources to schools to support the NRMA Science & Road Safety Program
  • Implement EDM campaigns for the Science & Road Safety programs throughout the year
  • Active involvement in bstreetsmart and other community activations
  • Support compliance processes by managing Working With Children Checks (WWCC) and other school required documentation, including following up outstanding compliance information to ensure validity
  • Work closely with the Program Manager to develop and update educational content (both online & face-to-face), transition face-to-face content into online modules, maintain implementation timelines for new modules, and provide ad hoc administrative support
  • Provide comprehensive administration assistance including preparing and processing invoices, accounts and documents, maintaining records, files and data
  • Assist the Senior Manager with month end operational reporting and provide general administrative support to the wider Community team as required.

What You'll Bring

  • 5+ years demonstrated experience in Administration
  • Experience in delivering educational activities
  • Primary teaching qualifications and experience with a knowledge of education industry and frameworks (preferred not essential)
  • Intermediate to advanced understanding and skills with Office 365 applications
  • Strong written and verbal communication skills
  • High degree of organization and time management with the ability to prioritise tasks and keep track of multiple processes
  • High attention to detail with the ability to work with discretion and confidentiality
  • Tenacity to follow up and close off allocated tasks
  • Demonstrated ability to participate positively in a team environment
  • Valid Working with Children Check
  • Current Australian Driver’s Licence

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

  • Progressive flexibility, leave and well-being benefits to balance all of life's priorities
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on fuel, groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
  • Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve.  That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

As part of our recruitment process, the successful applicant will be required to complete pre-employment checks. The start date for the position will be after 1 July 2026. 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

 

 

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