We’re one of Australia’s most trusted brands. Being Member-owned, every decision we make has people and our community at its heart. From our legendary Roadside assistance to electric vehicle charging networks, holiday parks and lodges, car rentals, and harbour transport and ocean cruising we are striving to make a difference that contributes to a brighter shared future for all Australians.

Forget what you thought you knew about the NRMA – take a look on the inside and you’ll discover that life with us is more than just a job – it’s your chance to make a difference together.

We have a great 12 month maximum term opportunity to join our People Support team within our broader People & Culture division. Hybrid working with 2-3 days in the office. 

You would be responsible for providing high level delivery of people support activities including administration, recruitment and selection, reporting, projects and support / advice to managers on all aspects of human resources to the NRMA Group of businesses.

Some of the tasks you will be responsible for include to:

• Prepare and manage new starter / onboarding paperwork including: letters of offer, employment contracts and all onboarding documents
• Review and check returned new starter documentation to ensure compliance
• Prepare all people letters/documents as required
• Prepare position descriptions and contract templates
• Create, manage and resolve (internal and external) support tickets via People Support (JIRA)
• Support the letter production of annual group incentive and remuneration review cycles
• Provide policy advice and award interpretation
• Respond to general employee enquires
• Coaching and guiding staff on our (HRIS) system
• Support the implementation of change, initiatives, and strategies to support business objectives

Essential

• Minimum two (2) years’ experience in People Administration
• Ability to work autonomously both in a hybrid work environment
• Intermediate to advanced skills in Office 365 applications
• Strong written and verbal communication skills
• Strong attention to detail skills and ability to follow up stakeholders
• High degree of organisational skills, time management and task prioritisation
• Demonstrated ability to work positively and effectively in a team environment both in a hybrid work environment
• Strong customer service skills and understanding of ticketing systems
• High level of interpersonal skills to liaise effectively with a wide range of people
• Delivers outcomes in alignment with Company Values and Culture Playbook

Desirable

• Minimum one (1) year experience in Talent Acquisition/HR
• Formal qualifications in Human Resources preferred but not essential
• Working knowledge of DayForce

Amazing Benefits are Yours!

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• Free NRMA Blue Membership which gives exclusive member marketplace benefits including discounts on fuel, health insurance, gym memberships, movie attractions & experiences, cafes & restaurants and many more
• Employee Referral Program where you may be eligible for a $2,000 referral bonus fee
• Opportunity for ongoing training and career development
• My Thanks reward and recognition program for great contributions to the team
• Opens the door to further career opportunities in the wider NRMA Group
• Recognised on the AFR 2022 Boss Best Places to Work List

Why the NRMA?

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

We thank you for your application in advance. Please note only candidates who have been shortlisted will be contacted.

Successful applicants will be required to complete pre-employment checks.

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.