Junior Associate, BPO Operations

  • Full-time
  • Office Location: Kuala Lumpur
  • Rank: Junior Associate
  • Employment Type: Permanent Full Time

Company Description

About MUFG Investor Services:

What's in it for you to join MUFG Investor Services?

Take a look at our careers site and you'll find everything you'd expect from a career with the fastest-growing business at one of the world's largest financial groups. Now take another look. Because it's how we defy expectations that really defines us. You'll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING. So why settle for the ordinary? Apply now for a Brilliantly Different career. We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

Job Description

The MUFG Business Process Outsourcing (BPO) Team provides middle office and trade support services for investment managers.  By outsourcing their internal operations to the MUFG BPO team, our clients benefit from our specialised expertise, optimising their internal resources and maintaining focus on their core investment strategies.

This position offers an excellent opportunity to join a dynamic financial services company in Kuala Lumpur, Malaysia, where you will play a vital role in delivering high-quality operational outsourcing services to our clients.  The ideal candidate will thrive in a fast-paced team environment, demonstrate a commitment to learning specific tasks, and uphold the core values that support MUFG’s exceptional client service.

Reporting to the Junior Associate Director of BPO Operations, responsibilities include performing reconciliations (cash/trade/positions/other) wire value implementations, and performance reporting.  Additionally, the candidate should have a desire to expand their knowledge through training and possess investigative and problem-solving skills acquired through education or previous experience.

As a Junior Associate, you will: 

  • Be able to work early hours (starting from 6:00 am to 3:00 pm) to meet market deadlines, ensuring timely and accurate processing of all trades.
  • Resolve trade related disputes and breaks with Prime Brokers, Custodians, Executing brokers, and Investment Managers.
  • Proactively Identify and resolve breaks by preparing a detailed report for the client.
  • Support trading operations between the front and back office, from post-execution through to settlement.
  • Ensure daily cash and position reconciliations are delivered to the client while adhering to the agreed upon service level agreement.
  • Input trade and cash wire instructions (SWIFT) ensuring accuracy and compliance with internal and external guidelines.
  • Liaise with clients, banks, brokers, and custodians to ensure accurate elections on corporate actions, when required.
  • Respond to all client queries through communication directly with client operational staff daily

Qualifications

  • University Degree in Finance, Economics, Accounting or an equivalent combination of education and related work experience.
  • Good communication skills and strong attention to detail.
  • Strong problem-solving skills and a proactive mindset for risk mitigation and process improvement
  • Working knowledge of baseline financial products such as: Bonds, Swaps on Equities, Futures, Options, Equities.
  • Working knowledge of financial products such as: Interest Rate Swaps, Total Return Swaps, Mortgage-Backed Securities would be considered an advantage, but not necessary
  • Time management Skills and the ability to work under pressure to meet strict deadlines
  • Strong computer skills, particularly with Microsoft Office suite. Proficiency in Microsoft Excel is a plus. 

Additional Information

Experience something Brilliantly Different with a career with MUFG Investor Services. Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking, and fund financing. We're in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive. Still interested?

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