MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

The Front Desk Attendant plays a crucial role in ensuring smooth operations at the front desk. The primary responsibility is to serve couriers, handle incoming cheques, manage in and out Bills of lading, and assist customers with their requests. The individual must be detail-oriented, organized, and possess excellent communication skills to effectively manage multiple tasks and meet deadlines.

Key Responsibilities:

• Serve Couriers: Attend to the front desk to assist couriers when they pick up documents.
• Cheque Management: Ensure all cheques received at the counter are promptly entered into our system and handed over to Accounting.
• Import Documentation: Ensure timely notation of any original bills of lading received for import, allowing the department to run accurate reports.
• Export Documentation: Scan the export bills of lading and ensure they are processed correctly.
• Customs Deadlines: Ensure all Customs deadlines are met to maintain compliance.
• Customer Requests: Respond to miscellaneous customer requests via email or telephone with a high level of professionalism and efficiency.
• Export Docs Cycle Training: Train on the export docs cycle to be able to assist the export team when required.

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.  

• 2-year experience in a customer service environment. 
• Documentation knowledge an asset.
• Bilingual written and spoken (French / English).
• Proficient in Microsoft applications.
• Additional languages an asset.

Great people who work hard and look out for each other because we’re a team—it’s that simple!

Just to name a few of our perks: 

• Flexible health and dental benefits coverage (for all permanent full-time roles).
• RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
• Tailored training program opportunities for employee development.
• Employee mentorship, leadership, and assistance opportunities.
• Employee referral incentive program.
• Community Involvement.
• Gym facility.
• Health & Wellness Program.

Hurry, and apply now!

MSC Canada is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however, only those candidates selected for an interview will be contacted.