MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do.  We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including The Foundry, www.clevelandfoundry.org, which was created by our Founder/Chairman Michael Trebilcock.

Core Values

Principle

Understanding our client’s needs by applying the appropriate people, process, and technology to achieve the desired outcomes

Quality

Tailoring our services to each client’s individual circumstances by maintaining rigorous quality control that is accountable and predictable

Respect

We welcome the unique contributions of each member of the team by striving to communicate, listen and collaborate in everything we do.

Advancement

MCPC offers employees opportunities to enhance their skills and grow as people (career pathing for example).  

Innovation

MCPC Pioneers new approaches to technology management by measuring and quantifying the value of our services.

Community Commitment

We engage with organizations that address educational, cultural, and social needs.   We achieve this by enhancing career development, recreational and educational opportunities for the communities we serve.

• Partner with the HR Team and assist with projects and daily activities.
• Observe and learn the process of developing and implementing personnel policies and procedures that govern MCPC.
• Learn best-in-practice standards to understand, research, apply and stay up to date on relevant employee laws and compliance.
• Serve the needs of MCPC employees as well as the communities we serve from a philanthropic angle while exemplifying the Covenant Behaviors of the company (Respectful, Communicative, Collaborative and Committed).
• The student selected will absolutely need to be willing to have fun, be coachable and demonstrate flexibility in juggling multiple tasks.

Other duties as assigned.

Skills Needed:

MS Office suite including Outlook, Word and Excel.

Ability to keep sensitive information confidential.

Strong sense of customer service.

Excellent verbal and written communication skills Ability to organize and coordinate projects good keyboarding skills.

Professional demeanor, office, and phone etiquette.

Positive attitude and willingness to be the example of perfect MCPc protocol as it relates to correctly following policy/procedure.

Physical Requirements: 

The physical requirements of this job include frequent sitting with occasional walking around, carrying light objects, grasping, and reaching for things, rare stooping/crouching, clarity of vision, speaking and listening ability.  The mental requirements of this job include general intelligence, motor coordination skills, coordination of hands, eyes and feet, verbal, and numerical intelligence.  The workplace environmental conditions are that of a temperature controlled and clean office setting.  Occasional driving to other office or customer locations.  

Regular attendance and punctuality are an essential job function of this position.  In addition, the duties of this job need to be performed inside of our offices (unless authorized due to extraordinary circumstances by your manager and Human Resources) for the purpose of interaction and collaboration with colleagues and/or clients as necessary, the ability to adequately supervise the associate, and/or the availability of necessary equipment utilized for regular job functions.  

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform other job- related duties requested by their supervisor.