Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays.

We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community.

Awarded one of the best places to work multiple times our employee experience is king here, with lunches provided 5 days a week, an onsite gym with state of the art change facilities, weekly events, monthly recognition programs, the opportunity to experience the travel we offer and significant professional development opportunities, we do what we can to make you look forward to waking up every day!

As Luxury Escapes continues to grow, so does the breadth and complexity of the technology that supports it. Our IT Operations team is expanding, and we’re looking for a Senior Systems Engineer to bring deep technical expertise across identity, infrastructure and security. 

Reporting to the Associate Director of IT Operations, you’ll be a key technical contributor, the person we lean on for complex identity and access challenges, network infrastructure delivery and hands-on compliance work. You’ll work closely with the IT Operations Team Leader and alongside junior team members, bringing the technical depth that strengthens the whole team’s capabilities. 

If you enjoy solving real problems, building reliable systems, and being the go-to technical expert in the room, this is a great opportunity to grow your career in a fast-moving travel tech company. 

Luxury Escapes is an in-person company. We work and collaborate together, face to face in our Barangaroo office 5 days a week. 

What you’ll do:

• Lead the implementation and ongoing management of identity and access management using Microsoft Entra ID, including SCIM provisioning, SSO configuration, RBAC frameworks, and user lifecycle automation. 

• Deliver network infrastructure projects including design, firewall management, network security and site connectivity across our Sydney and Melbourne offices. 

• Implement technical controls and support audit readiness as part of our ISO 27001:2022 compliance program. 

• Manage and maintain cloud infrastructure across AWS, Azure and GCP, supporting engineering teams with secure and well-governed environments. 

• Administer endpoint management across macOS (Jamf Pro) and Windows (Intune) fleets, ensuring a secure and seamless employee experience. 

• Investigate and resolve complex cross-system issues, identify root causes, and implement improvements that prevent recurrence. 

• Build and maintain automation for provisioning, identity lifecycle and infrastructure tasks to improve operational efficiency.  

• Coordinate with technology vendors and service partners on implementation, support and ongoing service delivery, ensuring SLAs are met, and recommendations are well-informed.          

• Provide technical guidance to junior team members through documentation, knowledge sharing, and hands-on mentoring.  

What we are looking for:

Technical depth: 

• Strong experience with Microsoft Entra ID (Azure AD); conditional access, automated provisioning, SSO and privileged identity management. 

• Solid network infrastructure skills. Wi-Fi design, firewall management, VPN configuration, and network security. 

• Hands-on experience across multi-cloud environments (AWS, Azure, GCP) with a focus on access governance and security. 

• Familiarity with endpoint management platforms. 

• Practical experience with compliance frameworks such as ISO 27001 or SOC 2. 

How you work: 

• You communicate clearly with both technical and non-technical audiences, and you’re comfortable providing recommendations backed by solid analysis. 

• You enjoy lifting the people around you, whether that’s mentoring a junior, sharing knowledge, or raising the technical bar through good documentation and review. 

• You stay calm and structured under pressure, particularly during incidents when clear thinking matters most. 

• You take ownership end-to-end. You deliver reliably, flag risks early, and hold yourself to a high standard with minimal oversight. 

• You’re proactive about identifying problems before they escalate, and you balance thoroughness with pragmatism. 

We value experience and practical know-how over certifications. If you’ve built and run these systems in the real world, we want to hear from you. 

What's in it for you?

• First class health and well-being program including daily breakfast, lunches 5 days a week, fruit and an exceptional EAP offered.
• Fun & flexible working environment - Friday afternoon onsite gatherings (wine included!), monthly celebrations and recognition programs.
• Travel discounts for you, your family and friends.
• Birthday leave and so much more!

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you!

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

As a 2026 Circle Back Initiative employer, we're committed to responding to every applicant.