Business Operations Manager – Transformation

  • Full-time
  • Career Track & Grade: IC4/9
  • Department: Finance & Accounting

Company Description

LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

The position is based in San Francisco or Sunnyvale.  

LinkedIn’s Transformation team, part of Business Operations, is seeking a passionate, strategic, analytical and hands-on leader to drive large-scale transformation initiatives across LinkedIn’s most critical operations (e.g., quote to cash, source to pay, etc.). The role is highly cross-functional, requiring exceptional business acumen and the skills to identify, prioritize, and implement high-impact change. The ideal candidate will be passionate about operations, the technology industry, and LinkedIn specifically.

Responsibilities  

  • Partner with the cross-functional leaders to shape the vision and optimize the execution of transformational operational initiatives spanning diverse teams, e.g., Sales, Sales Operations, Marketing, Finance, Product, Engineering 

  • Identify opportunities to improve operational efficiency and reduce complexity across end to end business process   

  • Conduct in-depth analysis of our business and functional productivity based on key performance metrics and develop deep understanding of key value drivers to identify areas for improvement  

  • Deliver strategic projects for our leadership that provide key business insights for high-priority initiatives   

  • Identify, diagnose and resolve process/performance issues, define actionable and innovative improvement levers, and drive implementation of recommendations, including change management  

  • Track and monitor progress of key initiatives, and resolve risks and misalignment on progress  

  • Manage and communicate with senior stakeholders, act as the connective tissue of a large cross-functional team, working to share knowledge and drive towards a common goal   

  • Bring clear thinking and excellent problem-solving skills to a range of challenging business questions 

Qualifications

Basic Qualifications  

  • BA/BS degree in engineering, math, statistics, physics, computer science, business or related discipline  

  • 6 + years of work experience in strategy consulting, investment banking or a strategy-related role, with an emphasis on quantitative skills  

Preferred Qualifications:  

  • Practical experience: Experience in strategic transformation and operations & process optimization. Ownership of an end-to-end business process, preferably with a SaaS-focused company. Expertise in delivering on a portfolio of projects, including multiple workstreams that are delivered in parallel.   

  • Highly analytical:  experience decomposing and solving real world business problems, ideally building/using advanced Excel models. SQL a plus.  

  • Natural problem-solver: comfortable with data and ambiguity, and able to both delve into the details and engage meaningfully on the overall strategy  

  • Effective communications: Excellent communication skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations  

  • Initiative and ownership: Ability to act with limited oversight on day-to-day basis, balancing multiple priorities  

  • Proactive and passionate: Independently capable of seeking information, solving conceptual problems, corralling resources and delivering results in challenging situations  

  • High-energy, team-first attitude: Motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business  

  • Stakeholder Management: Experience working closely with senior executives to solve challenging business problems; Ability to credibly and compellingly present and debate recommendations with senior leadership    

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Additional Information

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