Copy of Senior Solution Consultant (ServiceNow)
- Contract
Company Description
One of our enterprise clients makes the world work better for everyone. Their cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow.
As a member of their Solution Consulting team, you will have a major impact on their future success by supporting their customers solve their strategic business challenges with ServiceNow. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. You will work in partnership with Sales, Product Management and the executive team.
Job Description
What You'll Do:
- The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide ServiceNow platform as a solution for customers business objectives during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs.
- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues.
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
- Stay current on competitive analysis and market differentiation -Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
What You'll Need to Have:
- 10+ years of pre-sales solution consulting or sales engineering experience
- Deep proficiency with the ServiceNow platform or demonstrated technical expertise with other enterprise cloud software solutions
- Proven experience leveraging AI (or critically evaluating its application) to enhance work processes, decision-making, automation, or problem-solving —this includes using AI-powered tools, interpreting AI-driven insights, or assessing AI’s strategic impact on the function/industry
- Strong track record of collaborating cross-functionally with product management, product marketing, partners, and professional services teams
- Excellent territory management skills, including pipeline development and partnering closely with Sales counterparts to drive execution excellence
- Ability to prioritize high-value activities, manage multiple complex projects concurrently, and rapidly resolve process breakdowns
- Calm, focused effectiveness in dynamic or ambiguous environments, with a demonstrated enthusiasm for adopting new technologies early
- Exceptional communication skills: able to articulate complex ideas clearly and persuasively, deliver compassionate yet direct feedback, build consensus, and actively seek feedback to enhance self-awareness and performance
- Contribute meaningfully to ServiceNow’s vision and strategy
- Willingness to travel as needed
- Standard onboarding training
Additional Information
100% remote opportunity!