Marketing Communication Specialist

  • Full-time
  • Department: Growth

Company Description

Through a merger in 2021, the Lendi Group brings together Lendi (and Australia’s #1 online home lending platform) and Aussie Home Loans, Australia’s leading branded mortgage broker. We're revolutionizing the industry with a best-in-class technology platform and suite of tools that take the hard work out of home loans for our Customers and Brokers alike. Every day we help thousands of Australians research, compare, apply for, and settle their home loans. 

Our vision:    To create a new era of seamless connection in property finance. 

Our mission: To change the way Australians experience property lending, for good.  

 

Job Description

  • Build emails (& SMS’s) to support effective communication with Lendi Group customers and prospects.
  • Manage and ensure the delivery of emails to the database in line with the Group marketing plan.
  • Manage and execute a test and learn framework to optimise customer lifecycle journeys and initiatives, constantly looking to identify areas for improvement.
  • Bring a focus to how we make our emails highly personalised and relevant to the customer needs.
  • Work with the Broker marketing team to manage, build and launch Broker marketing campaigns
  • Monitor and report on key performance metrics on a weekly, monthly and campaign basis.
  • Develop an understanding of customer data and journeys in order to build new segments for campaign execution.
  • Provide support in administrative and maintenance tasks related to the customer journeys platforms and remit.
  • Provide support on documentation of campaigns, journeys and CRM initiatives. 

Qualifications

  • At least 2-3 years of relevant experience in digital projects or marketing.
  • Hands-on technical knowledge and experience using CRM platforms (Salesforce Marketing Cloud is preferred) to build emails  
  • Experience with HTML, CSS, JavaScript and AMPScript preferrable 
  • Experience with Photoshop, Illustrator, Canva preferable
  • Understanding of digital marketing (especially Email) best practices
  • Experience with a/b testing and campaign optimisation 
  • The ideal candidate will balance an eye for detail and design with a flexible mindset which always looks to challenge what we do and try new ideas and concepts.
  • Ability to work independently and as part of a team in a fast-paced environment.

Additional Information

What's in store for you at Lendi?

  • Flex-first (Work from home) but must be willing to work onsite as needed or once a week. 
  • Health Insurance (HMO) for you & 1 free dependent 
  • Health & well-being programs
  • Generous amount of leaves (total of 25 leaves - 20 Annual/Vacation leaves (VLs) & 5 Sick Leaves (SLs) 
  • Extra allowances will be given for WFH set-up such as internet subsidy 
  • Life insurance effective on Day 1 
  • Fixed weekends off! (Mondays to Fridays only - permanent Dayshift)
  • Access to training and opportunities for career progression/promotion
  • Fun & exciting monthly social clubs - at the moment done virtually
  • Government mandated benefits are provided - SSS, Philhealth, & Pag-ibig
     & many more!

How to Flex-first:

  • You must have a stable fixed internet connection (minimum 25mbps)
  • An ample working space with office table and chair is also required.
  • Lendi will provide you with your equipment such as a laptop, extra monitor, mouse, keyboard, headset, & laptop riser.
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