Patient Service Representative - Workplace Health
- Part-time
Company Description
Kittitas Valley Healthcare expects all employees to uphold our Vision & Mission. The KVH Vision, Mission & Guiding Principles can be found at http://www.kvhealthcare.org/mission-and-vision.
Job Description
The Patient Service Representative is an integral part of the healthcare team at each clinic. They will be responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. This position is also required to work closely with the clinic healthcare team, KVH personnel and external customers.
Qualifications
REQUIRED QUALIFICATIONS
- High School Diploma or equivalent
- At least one year of general administrative/clerical or customer service experience
- Current computer experience (medium to expert level) in Microsoft products
- Demonstrated knowledge of Medical Terminology
- Previous cash-handling experience
PREFERRED QUALIFICATIONS
- Some college coursework
- Bilingual
- Previous medical office experience with exposure to some or all of the following;
- Medical records
- Insurance verification and pre-authorization fundamentals
- Scheduling
- High-volume phone systems
- Medical Transcription
JOB KNOWLEDGE, SKILLS & ABILITIES
- Demonstrated skills in verbal communication and listening.
- Ability to simultaneously multi-task with multiple interruptions
- Ability to cross train in other areas of practice in order to achieve smooth flow of operations.
- Ability to handle patient and organizational information in a confidential manner.
- Demonstrated skills in providing excellent customer service to customers
- Demonstrated skills in collaboration, teamwork, and problem-solving to achieve goals
- Reads, writes, and understands written and oral instructions in English.
- Demonstrated strong organizational skills
- Ability to learn and adapt to various medical situations
- Attention to detail, accuracy, and follow-through.
Additional Information
Wage Range $15.58-19.84 per hour
FTE: .5 = 20 hours per week
Medical Records