You will join an international team of highly experienced experts. We enjoy brainstorming about the best technical solutions, where everyone feels free to share their vision. Our colleagues in VoIP Interconnect focus on SIP-X interconnections and act as the ‘traffic roundabout’ for our VoIP network, while the VoIP Monitoring team is committed to continuously ensuring the stability of our voice services. Our shared sense of responsibility for the ‘network’ of the Netherlands is what binds us together.

In this role, you will lead two teams, VoIP Interconnect and VoIP Monitoring, and contribute to the reliability of our voice services (a total of 18 FTE). You ensure that the teams not only carry out operational tasks but also achieve strategic goals, such as further automating monitoring (autonomous operations) and migrating the platform to a virtual network solution.

• Translate company strategy into annual plans and long-term roadmaps for your teams.
• Budget responsibility for the teams.
• Lead the team to ensure high quality in our network and monitoring services. You will be available as a point of contact for your team during major escalations.
• Take the lead in innovations, including virtualization and automation.
• Coordinate with internal stakeholders and external vendors.
• Maintain oversight and report on progress and performance.

You have the ability to translate vision into concrete plans and guide teams through them. As a leader, you know how to inspire teams and achieve results, while always keeping an eye on quality and innovation. You can effectively determine where priorities should lie and clearly involve various stakeholders. Naturally, you feel at home in an agile work environment. To do this successfully, you at least have:

• A university-level working and thinking ability with extensive telecom experience.
• Knowledge of network technologies in complex organizations, ideally with expertise in VoIP/telephony technology based on the SIP protocol.
• Experience in optimizing work processes in operational environments (DevOps), ideally using LEAN/SixSigma.
• Experience in coaching agile teams towards higher maturity and continuous improvement.
• Excellent analytical and communication skills, both in Dutch and English.

Didn’t tick all the boxes? We warmly invite you to apply nonetheless.

Due to the upcoming holiday period, the processing of your application may take longer than usual.

Of course, we as an employer have a lot to offer you as well. Here’s what you can expect:

• A gross monthly salary ranging from €5,742 to €8,865 based on your work experience, for a 40-hour workweek.
• A fixed 13th month, part of which is paid monthly and part in January of the following year. Or, you can use it for a FLEX & BOOST goal of your choice! Click here to learn more.
• An annual individual and collective increase according to our CAO.
• €1,500 per year in personal development budget, which you can use at your discretion for training, coaching, and courses.
• Flexible days off: colleagues can decide (in consultation with their manager) how they want to manage their leave.
• A good work-life balance (e.g., 2 days in the office, 3 days at home, transition leave, holiday swap to a day of your religious or cultural preference).
• A home office setup to optimize your remote workspace, complete with a mobile phone & laptop.
• 50% discount on our products and services, allowing you to benefit from affordable internet, calling, and streaming.
• Generous travel reimbursement: full coverage for public transport costs or €0.23 per kilometer if you travel by car. Prefer cycling? You can benefit from our bicycle reimbursement of €0.40 per kilometer.
• The option to purchase a lease bicycle with KPN contributing monthly (for permanent contracts): from city bikes to e-bikes, racing bikes to speed pedelecs; you choose what you ride.
• Excellent pension conditions: a total contribution of 23% of your pensionable salary, with KPN contributing 16% and you 7%.

Our belief in technology is strong. It becomes even more powerful with human interaction, so we look forward to meeting you!

Want to know more? Contact our recruiter Babs Bloemsaat at 06-47894370 or [email protected].

At KPN, we have recruitment talent that collaborates smartly to win. Therefore, acquisition in response to this vacancy is not appreciated.