Assistance Coordinator - Full Timer Employee - PM/ON
- Full-time
- Company: Mideast Assistance International S.a.l
Company Description
Lebanon-based international medical assistance and travel insurance company, operating since 2001.
Job Description
🔹 *Key Responsibilities:*
- Handle incoming calls and emails professionally
- Assist clients with support and coordination
- Manage case files and documentation
- Communicate with providers and beneficiaries
- Apply coverage decisions and reimbursement procedures
- Send Guarantees of Payment
- Ensure system and quality compliance
- Collaborate with the team and other departments
Qualifications
🔹 *Ideal Candidate Should Have:*
- Strong communication and interpersonal skills
- Customer service focus with attention to detail
- Ability to multitask and stay calm under pressure
- Team player and problem solver
- Basic knowledge of medical/insurance terms is a plus
- Willingness to work flexible shifts
Additional Information
📍 *Location:* Dbayeh
🕒 *Shifts:*
- PM: 3:00 PM – 11:00 PM
- ON: 11:00 PM - 7:00 AM
💼 *Job Type:* Full-Timer (170 Hrs/month)
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