Administrative Assistant (New York)

  • Full-time
  • Company: Testing Inc
  • Compensation: USD 0 - USD 35000 - monthly

Company Description

Jobs for Humanity is partnering with Testing Inc to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Testing Inc

Job Description

Provide administrative assistance and for a business owner in New York, following established processes while resolving inquiries efficiently and accurately. Key Performance Indicators: • Maintain accurate ticket and record updates • Escalate complex issues appropriately • Improve resolution quality and customer satisfaction • Achieve consistent performance with minimal rework Qualifications: • High school diploma or equivalent • Ability to work onsite in New York • Authorization to work in the United States Additional Information: Summer Fridays!

Qualifications

Required Qualifications
  • High school diploma or equivalent
  • Ability to work onsite in New York
  • Authorization to work in the United States
  • Ticketing/helpdesk systems
  • Email and chat support tools
  • MS Office (Word, Excel)
  • Customer-focused communication
  • Problem-solving and troubleshooting
  • Time management
  • Attention to detail
  • Professional, empathetic tone

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