Hotel Manager
- Full-time
- Company: Expertise Recruitment
Company Description
Based in Lebanon, Expertise Recruitment is a boutique recruitment company that offers recruiting services including headhunting and executive search, within a wide range of industry sectors.
Job Description
Overview:
We are seeking a dynamic and experienced Hotel Manager to lead the operations of a well-established hotel in Abidjan. The ideal candidate must have a strong background in hospitality management, be fluent in French, and already reside in Abidjan. A solid network of local clients and partners is essential, with regional or international exposure considered a plus.
Key Responsibilities:
Oversee daily hotel operations: front office, housekeeping, F&B, and guest services
Ensure excellent guest experiences and handle complaints or feedback professionally
Develop and implement strategies to maximize occupancy, revenue, and profitability
Prepare budgets, monitor performance, and ensure cost control
Lead, train, and manage hotel staff to ensure high standards of service
Represent the hotel at local business events and within the hospitality industry
Build and maintain strong relationships with clients, partners, and key stakeholders
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field (Master’s degree is a plus).
- Minimum of 10 years of experience in the hospitality industry, including at least 3 years in a hotel management role.
- Fluent in French and English (spoken and written); additional languages are an asset.
- Strong public relations skills and an established network of local clients and partners; regional or international exposure is a plus.
- Demonstrated leadership, financial acumen, and operational management skills.
- Hands-on, service-oriented approach with strong interpersonal abilities.
- Knowledge of hotel management software.