2nd Shift Schedule: Monday - Friday, 3:00 PM - 11:30 PM

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.


A Brief Overview
The Fulfillment Center Supervisor is a collaborative, people first leader that oversees a group of assigned associates to ensure the completion of daily responsibilities, resolve issues and manage purchase orders and vendor deliveries. This leader partners directly with Leads and Managers to ensure an efficient operation that keeps Safelite on the move.

What you will do
People Leadership

Coaches, trains, and develops fulfillment associates-providing both informal and formal job performance-based feedback.

Assists with interviewing, hiring and establishing performance expectations; assist with associate relations matters as needed.

Creates a positive and engaging work environment where people are motivated to perform their best.

Operational Management

Responsible for the overall performance of assigned department, to include safety, quality, productivity, and culture of team.

Work with leadership team to develop and execute daily and weekly operational plans that maintain building throughout and balance while achieving budget goals and expectations.

Coordinate with other leaders to ensure effective hand-off between shifts that allows for maintaining building balance between all departments

Coordinate with other leaders to ensure any assigned special projects, continuous improvement initiatives, or other building priorities have adequate resources and are accomplished as planned

Health and Safety

Ensures Federal, state, and local regulations (e.g., OSHA, CDL, DOT and MHE) are being followed in location

Proactively identify risk behaviors and coach/train to eliminate

Ensure the operation leads with safety

Internal Collaboration

Work across the site and shifts to drive results, frequently collaborating, negotiating, and planning with colleagues to ensure success of the operation.
Performs other duties as assigned

Complies with all policies and standards

Education Qualifications
High School Required

Experience Qualifications
4-6 years

leadership or supervisory experience Required

Skills and Abilities
Experience with a WMS (Medium proficiency)

Ability to travel up to 5% of the time (Medium proficiency)

Physical requirements are inclusive, but not limited to, the following:

Ability to work at a physical distribution location

Ability to work in an office environment (in a stationary position) but will also on distribution floor as needed

Ability to occasionally lift windshields, up to 35 pounds

Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook (i.e., ability to wear safety glasses while working in the distribution center)

To safely operate the order picker and comply with equipment manufacturer specifications and required safety regulations, there is a weight limit set at 300 pounds. If you are hired to operate this equipment, you will need to weigh under 300lbs.

Constantly operates a computer and other standard office equipment, such as a phone, calculator, copy machine, and computer printer.

Frequent communication with customers, associates, vendors, and others. Must be able to exchange accurate information. (High proficiency)

Consistently demonstrates the Safelite Spirit

Can-Do-Attitude - finds ways to say ""yes"", resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop

Caring Heart - cares about customers and other associates, lives our values, has the courage to always do the right things

Service Mindset - enjoys helping people, likes playing on a team, works collaboratively (High proficiency)

Leadership Expectations

Acts as a positive role model and demonstrates a positive leadership shadow (committed to the team, trustworthy, confident, connects with others, continuously improves, self-aware, delivers a broad perspective)

Inspires people to do their best by demonstrating a sincere concern for other’s well-being

Demonstrates collaboration with peers, leaders and external partners

Listens to others with the intent to gain insight and demonstrates an openness to thinking differently based on other’s points of view (High proficiency)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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