Jobs for Humanity is partnering with Zonal to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Zonal

Job Title: Credit Controller

Department: Finance

Reports to: Accounts Receivable Manager

Location: Tanfield, Edinburgh / Hybrid (office and remote work)

Employment Type: Permanent

 

The Zonal group is a leading technology provider to the hospitality industry in the UK.

Our products are used by thousands of pubs, restaurants, and hotels, including well-known brands like Greene King, Pizza Express, and All Bar One.

 

We are dedicated to helping our customers succeed in their businesses.

This includes providing mobile apps for ordering and web apps for customer engagement through loyalty programs or reservations.

By integrating these solutions with Zonal's Epos (point of sale) system, we help hospitality brands understand customer behavior and preferences, enabling them to excel in a highly competitive market.

 

What you'll do:

• Process daily cash receipts and track missing remittances.
• Maintain and monitor the Credit Control inbox, escalating issues as necessary.
• Chase overdue debtor balances to meet monthly debt and cash targets.
• Ensure timely responses to client and internal inquiries and feedback.
• Monitor payment history and take necessary actions in case of changes.
• Send monthly statements to clients to keep them updated on debt collection activities.
• Provide regular updates to management and escalate issues in a timely manner.
• Build relationships with customers and colleagues within the business.
• Process new account applications and perform company and credit checks.
• Conduct business operations in compliance with policies and regulations.
• Participate in projects and other business needs as required.

 

Standard working hours: Monday to Friday, 9:00am-5:00pm

 

Please note that this job description provides a general overview of the responsibilities for this role, and it may be subject to review and changes based on evolving circumstances. The job holder may also be assigned additional duties within their capabilities and skills from time to time.

 

Thank you for your interest in this position. Should you wish to apply, please send us your response using the following format:

Full Name: Email Address: Phone Number: Resume/CV: (please attach your resume/CV as a PDF or Word document) Statement of Interest: (please explain why you are interested in this role and how your skills and experience align with the job requirements) Availability: (include your earliest start date and any time restrictions) References: (please provide contact details for two professional references)

 

We appreciate your time and look forward to hearing from you soon.

Best regards,

Zonal Recruitment Team