Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

As a Technical Enablement Specialist at Palo Alto Networks, you are responsible for improving the product and industry knowledge of technical team members from the sales, customer support, and professional services organizations.  This role partners with Technical Enablement Architects to design product and industry training.

Individuals in this role are focused on the Palo Alto Networks Prisma Cloud portfolio, which provides comprehensive Cloud security to customer environments.  The position is primarily responsible for technical aspects of the product training, such as product features, configuration, deployment, and optimization using tools within the product.  The scope and function of this position require close coordination with Systems Engineering, Product Management, Marketing, Professional Services, Customer Support, and other Shared Services teams. This role will focus on the Prisma Cloud portfolio and report to the Senior Director of Technical Enablement.

All candidates must have relevant technical Public Cloud experience and an understanding of technical training methods and tools.  Experience in Public Cloud (Amazon Web Services, Microsoft Azure, or Google Cloud Platform) architecture and operations is ideal for this position.

Your Impact

• Contribute to onboarding learning programs so new hire technical personas can present, demonstrate, and deploy Palo Alto Networks Prisma Cloud products
• Maintain a deep technical understanding of public cloud security solutions (Cloud Security Posture Management, Cloud Workload Protection, Code Security) and Prisma Cloud products, new product updates, and industry trends
• Support ongoing technical enablement activities for new hires to develop skills to deliver effective customer presentations, demonstrations, and product deployments related to Prisma Cloud solutions (Cloud Security Posture Management, Cloud Workload Protection, Code Security)
• Participate in designing and building Public Cloud lab environments in AWS, Microsoft Azure, and Google Cloud to support Prisma Cloud learning 
• Document Prisma Cloud learning paths for technical personas 
• Partner with Prisma Cloud Technical Enablement Architects and stakeholders to determine learning objectives
• Support the Prisma Cloud Technical Enablement Architect role in collecting technical product information required to build digital learning solutions
• Act as a point of contact for technical product questions from stakeholders and technical personas
• Work with the Technical Content team to review courses or enablement content information 
• Support the  delivery of public cloud security solutions (Cloud Security Posture Management, Cloud Workload Protection, Code Security) and Prisma Cloud products technical enablement sessions, workshops, assessments, and certifications, remote or in person, to various technical personas
• Participate in stakeholder interlock meetings with Prisma Cloud technical sales leadership, product management, and customer support/delivery leaders to review a rolling 4-quarter enablement plan for feedback, refinement, and augmentation
• Partner with the platform team to maintain the accuracy of postings and learning journeys
• Participate in technical enablement communications to Prisma Cloud stakeholders and technical personas
• Participate in coordinating, planning, and delivering the annual Tech Summit
• Leverage data and metrics to correlate program participation to performance outcomes, making course corrections as needed to ensure desired results are achieved

Your Experience

• Relevant Public Cloud technical experience working with AWS, Azure, or Google Cloud as a Cloud Architect, Engineer, or equivalent
• Moderate to deep technical knowledge of public cloud architecture and operations in AWS, Microsoft Azure, or Google Cloud
• Knowledge of Public Cloud concepts such as containers, serverless, Kubernetes, and Terraform
• Experience with cloud application deployments and maintenance
• Minimum of 2 years experience as a public cloud practitioner 
• Experience with cybersecurity technical products and solutions
• Understand the cybersecurity market and relevant business drivers 
• Skilled in effective communication with technical personas
• Basic understanding of technical enablement
• Moderate experience in facilitating and/or delivering technical training 
• Ability to apply technical differentiators and insights to support teams in competitive positioning with customers
• Highly motivated, energetic, collaborative, and self-starter who demonstrates leadership, adaptability, flexibility, and integrity
• Ability to travel up to 30%

The Team

The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $153,800/yr to $211,550/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.