Field Technician
- Full-time
- Company: DISH
Company Description
Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: DISH
Company Name: DISH
Job Description
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to provide exceptional customer service, ensuring that all Americans have access to our services. Our commitment to customer satisfaction has been recognized by J.D. Power, who awarded us the #1 ranking in Overall Customer Satisfaction for the sixth year in a row in 2023.
Job Duties and Responsibilities
- Deliver TV and Smart Home solutions to customers
- Provide world-class customer experience
- Educate and connect customers to our services
- Ensure excellent customer satisfaction
What’s in it for you?
- Guaranteed promotion after 6 months with a $1.00 per hour pay increase
- Performance incentives with the potential to earn up to $6,400 in your first year and $9,100 each following year
- Paid training, paid time off, and paid holidays
- 4-day work week with opportunities for overtime
- Comprehensive medical, dental, vision, and life insurance packages
- Health Savings Account for healthcare expenses
- Free DISH TV programming at a value of $114.99/month at your home
- Deeply discounted Sling TV and Boost Infinite phone plans
- 401(K) with company match and Employee stock purchasing program (ESPP)
- Tuition reimbursement for personal and professional development
- DISH-supplied van, tools, and uniforms
- Opportunity for career growth with over 400 of our current technician leadership starting as technicians
- Performance-based promotions with automatic pay increases
What will you be doing?
As a Field Technician, you will represent DISH in customers' homes daily. Your role will involve simplifying lives, providing consultations on smart home possibilities, and ensuring customer satisfaction.
Skills, Experience, and Requirements
All technicians must have:
- Ability to build rapport quickly and provide excellent customer service
- Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
- Ability to lift over 70 lbs
- A valid driver's license and a driving record that meets DISH's safety standard
- Willingness to travel if required
Salary Range
Compensation: $19.25/Hour
Compensation and Benefits
From health perks to new career opportunities, check out our comprehensive range of benefits on our careers website: [Link to benefits page]
Please note that employment is contingent on successful completion of a pre-employment screen, including a drug test and an acceptable driving record. The listed compensation may include a combination of hourly pay rate and location pay differential.
This job posting will be available for a minimum of 3 days or until the position is filled.
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Response:
Dear Hiring Manager,
I am interested in the Technician position at your company. I am enthusiastic about delivering TV and Smart Home solutions to customers and providing them with a world-class customer experience. I believe that my skills and experience make me a strong candidate for this role.
I am particularly excited about the opportunities for growth and promotion within your organization. The guaranteed promotion after 6 months, as well as the performance incentives, are very appealing to me. Additionally, the paid training, time off, and holidays, as well as the comprehensive benefits package, demonstrate your commitment to taking care of your employees.
I am confident in my ability to build rapport quickly and provide excellent customer service. I am comfortable working at heights, lifting heavy objects, and working in various weather conditions. I hold a valid driver's license with a clean driving record. I am also open to travel if required.
I am interested in discussing this opportunity further and would appreciate the chance to meet with you. I have attached my resume for your review.
Thank you for considering my application.
Sincerely,
[Your Name]
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Bullet Points:
- Deliver TV and Smart Home solutions with excellent customer service.
- Guaranteed promotion after 6 months with a pay increase.
- Performance incentives of up to $6,400 in your first year and $9,100 each following year.
- Paid training, time off, and holidays.
- 4-day work week with opportunities for overtime.
- Comprehensive health insurance packages and Health Savings Account.
- Free DISH TV programming at your home.
- 401(K) with company match and Employee stock purchasing program.
- Tuition reimbursement for personal and professional development.
- DISH-supplied van, tools, and uniforms.
- Opportunity for career growth.
- Required skills: building rapport, working at heights, lifting heavy objects, valid driver's license, and willingness to travel.
- Compensation: $19.25/Hour.
- Detailed benefits information available on the careers website.
- Employment contingent on pre-employment screening.