Field Technician

  • Full-time
  • Company: DISH

Company Description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Department Summary Our Technicians provide TV and Smart Home solutions to millions of customers. As a technician, you will be trained to deliver a world-class customer experience, connecting and educating more Americans in every home you visit. You are an essential part of our team, ensuring excellent customer satisfaction. Our dedication to customer experience has been acknowledged by J.D. Power, as we have earned the #1 ranking in Overall Customer Satisfaction for six consecutive years. Job Duties and Responsibilities
  • Guaranteed promotion and a $1.00 per hour pay increase after 6 months.
  • Potential performance incentives of up to $6,400 in the first year and $9,100 per year in subsequent years.
  • Paid training, paid time off, and paid holidays.
  • A 4-day work week with opportunities for overtime.
  • Medical, Dental, Vision, and Life Insurance packages, as well as a Health Savings Account.
  • Free DISH TV programming worth $114.99/month at your home, along with heavily discounted Sling TV and Boost Infinite phone plans.
  • 401(K) with company match, and an Employee Stock Purchasing Program (ESPP).
  • Tuition Reimbursement.
  • DISH-supplied van, tools, and uniforms.
  • Opportunity for growth, with over 400 current technician leaders who started in technician roles. Performance-based promotions include automatic pay increases of 5% at level 2, and 10% at levels 3 and 4.
What will you be doing? As a Field Technician, you will represent DISH by visiting customers' homes on a daily basis. Our goal is to simplify their lives and use the installation process to advise homeowners on the potential of infinite smart home possibilities. Skills, Experience, and Requirements All technicians must have the following:
  • The ability to build rapport quickly and provide excellent customer service.
  • The ability to work at heights, including climbing ladders up to 40 feet, and in all weather conditions.
  • The ability to lift over 70 lbs.
  • A valid driver's license in the state where you are seeking employment, with a driving record that meets DISH's safety standards.
  • Travel may be required.
Salary Range and Compensation Benefits Compensation: $20.75/Hour From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screening, including a drug test and an acceptable driving record. The compensation listed may include a combination of hourly pay rate and location pay differential.
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