Jobs for Humanity is partnering with Guidehouse to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Guidehouse

Join our Team as an Admitting Representative

Job Family: Customer Service

Travel Required: None

Clearance Required: None

What You Will Do:

We are looking for an Admissions Coordinator who will be responsible for obtaining and verifying personal information, insurance benefits, and eligibility. You will ensure accurate billing and clinical information by assigning the correct medical record and account number. In this role, you will also provide exceptional customer service to patients and perform any other assigned duties.

Location: Gardendale ER

Shift: Evenings, 2:30pm - 11:00pm and 1 shift every other weekend

Part time or full time: Full time

Duties include, but are not limited to:

• Ensuring accurate data entry
• Providing excellent customer service
• Gathering complete and accurate demographic and financial information from various sources
• Obtaining required signatures on legal consents and insurance forms
• Performing pre-certification, credit referrals, or deposit collections
• Reviewing physician's orders for completeness
• Maintaining knowledge of insurance rules and regulations
• Answering telephone calls and assisting callers
• Completing all shift duties in a timely and accurate manner
• Complying with all safety regulations and procedures

What You Will Need:

• High School Diploma or equivalent
• 1 year of experience in a hospital setting, medical office, or heavy customer service environment

What Would Be Nice To Have:

• Experience with patient registration
• Experience with medical insurances
• Ability to type a minimum of 35 words per minute
• Familiarity with medical terminology

What We Offer:

At Guidehouse, we value our employees and offer a comprehensive total rewards package:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

About Guidehouse:

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. We value diversity and create a supportive workplace for all individuals. We do not discriminate based on race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender identity or expression, age, genetic information, or any other protected characteristic.

If you require an accommodation during the application process, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. We are committed to providing reasonable accommodations to ensure a fair and accessible recruitment process.

Please note that we do not accept unsolicited resumes from search firms or staffing agencies. Any unsolicited resumes received will be considered the property of Guidehouse, and we will not be obligated to pay any fees associated with those resumes.