Jobs for Humanity is partnering with MassMutual to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: MassMutual

The Opportunity: Head of Investment Operations At MassMutual, we believe in providing financial well-being to all Americans. We are looking for a results-oriented and collaborative professional to join us as the Head of Investment Operations. In this role, you will play a key role in shaping the future of our investment operations approach and infrastructure. Your work will involve setting strategy, leading teams, designing processes, and leveraging new technologies to advance our investment operations function. The Team Our Investment Operations team is dedicated to stakeholder satisfaction and streamlining transaction processing through automation and self-service tools. We use technology and data to improve investment operational support and deliver exceptional stakeholder experiences. As the Head of Investment Operations, you will inspire and lead the team to continuously enhance our operations model and function. The Impact As a member of the Investment Management senior leadership team, you will report to MassMutual's Chief Investment Officer. You will also collaborate closely with operational functions in our subsidiaries and external asset managers. Your role will be crucial in managing the complexities of our investment accounts portfolio, implementing scalable operational support, and driving digital transformation. Your responsibilities will include: - Defining a strategy and roadmap for modernizing Investment Operations, focusing on next-generation capabilities, stakeholder experiences, and optimized processes across asset classes - Assessing and improving our operations platform and delivery model - Leading a team responsible for Trade Processing & Settlement, Portfolio Accounting, Corporate Actions, Collateral Management, and Pricing - Engaging with MassMutual leadership and boards to support audit and operational assessments - Establishing workflows and operational controls - Partnering with stakeholders to meet client needs Expected Leadership Behaviors: - Creating structures and processes to foster an enterprise mindset - Valuing and supporting associates, promoting development and growth - Encouraging feedback and accountability - Promoting collaboration and embracing innovation - Attracting, developing, and retaining a diverse team - Driving employee engagement, training, and communication The Minimum Qualifications - 15+ years of executive and people management experience in global asset management organizations - Experience leading and directing teams across multiple operational disciplines - Strong knowledge of market practices, operational controls, and regulatory requirements in asset management - Excellent communication and presentation skills - Proven ability to manage long-term financial and strategic plans, identify self-funding opportunities, and deliver relevant KPIs and productivity metrics - Strong business acumen with a focus on controls and operational mindset The Ideal Qualifications - Experience supporting global institutional public and private fixed income assets in multiple currencies - Background in financial services, preferably insurance or related - Advanced degree (e.g., MBA), M&A experience, knowledge of Eagle and IBOR systems (preferred but not required) What to Expect As part of MassMutual and the Investment Management team, you can expect regular meetings with the Chief Investment Officer and leadership, one-on-one meetings with your manager, access to mentorship opportunities, networking opportunities with diverse Business Resource Groups, and learning content through platforms like Degreed. We value ethics and integrity and offer industry-leading pay and benefits. MassMutual is an equal opportunity employer. We welcome all individuals to apply, irrespective of their backgrounds. Veterans are encouraged to apply, regardless of their discharge status. If you need any accommodations to complete the application process, please contact us and let us know how we can assist you. Your Response Dear [Hiring Manager], I am writing in response to the job opportunity for the Head of Investment Operations at MassMutual. I am incredibly interested in this position and would like to express my enthusiasm for joining your organization. I have over 15 years of executive and people management experience in global asset management organizations. I have successfully led and directed teams across multiple operational disciplines, and I am well-versed in market practices, operational controls, and regulatory requirements in asset management. I have a strong track record of managing long-term financial plans, identifying self-funding opportunities, and delivering measurable results. I am excited about the opportunity to modernize MassMutual's Investment Operations and shape the future of the function. I am confident that my experience and skills in strategic planning, team leadership, and process optimization will enable me to make a significant impact in this role. I am also committed to fostering an inclusive and collaborative work environment that values the growth and development of all team members. I would appreciate the opportunity to discuss my qualifications further and learn more about the team and organization. Thank you for considering my application. Sincerely, [Your Name] Key Points - Experienced leader with over 15 years in global asset management organizations - Strong knowledge of market practices, operational controls, and regulatory requirements - Skilled in strategic planning, team leadership, and process optimization - Excellent communication and presentation skills - Track record of managing long-term financial plans and delivering measurable results - Dedicated to fostering an inclusive and collaborative work environment.