Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Capital One

**Job Title:** Branch Ambassador - West Suffolk Area (Full Time) **Location:** SW Suffolk-Lindenhurst Br 552, Lindenhurst, New York, United States **The Reimagined Branch Experience:** Welcome to a new way of banking. At Capital One, we believe that banking should adapt to our customers' lives, not the other way around. As a Branch Ambassador, you will play a crucial role in providing an exceptional banking experience to our customers. Your responsibilities will include assisting with transactions, such as check cashing, deposits, transfers, and withdrawals, as well as ensuring compliance with operational policies and procedures. You will also need to quickly and efficiently address customer inquiries to deliver extraordinary service. We are looking for adaptable and customer-focused individuals who want to be part of this reimagined banking experience. **Inclusive Qualifications:** - You have excellent interpersonal skills and can connect with customers from all backgrounds. Your friendly and engaging demeanor will make customers feel comfortable and valued, whether you are helping them with technology, engaging in casual conversation, or introducing them to our products and services. - You understand the importance of addressing customer financial concerns and can guide them towards appropriate solutions for personal and business needs. You have the ability to collaborate with experts to provide comprehensive financial guidance. - Compliance is important to you. You will follow all audit and security policies and procedures in accordance with bank policy and federal regulations. - In the branch, you will support customers with various needs, including cash handling and other services. To provide a seamless customer experience, you will rotate throughout the branch, ensuring that every Ambassador is knowledgeable and confident in assisting customers. - You have a natural curiosity and a desire to learn. We will provide training on Capital One's products, services, and experiences, enabling you to guide customers towards their financial goals. - You are comfortable with digital technology. Using laptops and iPads, you will demonstrate the ease of navigating our physical and online platforms. Additionally, you will educate customers about other banking channels and available products and services. - You thrive in a team environment. Working with a dynamic team of banking professionals, you will inspire and be inspired by your colleagues. - You are research-oriented and skilled at answering customer inquiries. Leveraging various tools and channels, you will provide appropriate solutions to enhance customer retention and engagement. - Travel between assigned branches in the local area and provide support as needed. **Basic Qualifications:** - High School Diploma, GED, or Equivalent Certification - At least 1 year of Retail, Sales, or Customer Service experience - At least 6 months of cash handling experience **Preferred Qualifications:** - Associate’s degree - 2+ years of Retail, Sales, or Banking Experience **Salary Range:** The minimum and maximum full-time annual salaries for this role in Lindenhurst, New York are $51,542 - $51,542 for Branch Ambassador. Salaries for part-time roles will be adjusted based on agreed-upon hours. **Benefits:** Capital One offers a comprehensive and competitive set of health, financial, and other benefits that support your overall well-being. Eligibility varies based on full-time or part-time status, exempt or non-exempt status, and management level. To learn more, visit the Capital One Careers website. If you are excited about this opportunity, let's talk. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law. We promote a drug-free workplace and comply with laws and regulations regarding criminal background inquiries. For applicants requiring accommodation, please contact Capital One Recruiting at 1-800-304-9102 or email [email protected]. Your information will be kept confidential and used only for providing reasonable accommodations. For technical support or questions about our recruiting process, please email [email protected]. Please note that Capital One Financial consists of different entities. This posting is for Capital One in the United States.