Jobs for Humanity is partnering with USAA to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: USAA

Join USAA and Make a Difference At USAA, we have a meaningful mission: serving military community members and their families. We believe in honesty, integrity, loyalty, and service, and we are looking for people who share these values. We welcome individuals from all walks of life, including the elderly, refugees, people with visible and invisible disabilities, LGBTQIA+ individuals, and veterans. Your unique experiences and skills are valuable to us as we work together to make a positive impact. Join us and be a part of something special! Why Choose USAA? - We offer a comprehensive, fully paid training program to ensure your success in our Associate Auto Claims role. - Our training includes all necessary materials, licensing costs, class discussions, hands-on training, e-learning modules, and instructor-led guidance. - We provide ongoing development opportunities to support your growth and encourage a proactive and independent support style. - After six months, you will have the option to work in a hybrid model, allowing you to work from home two days a week. The Opportunity We are currently seeking dedicated professionals for future Entry Level Claims Adjuster opportunities in our San Antonio office. Our work schedules may vary and could include some weekends. We offer new training classes every month, and we strongly encourage military veterans and spouses to apply. As an Associate Auto Claims Adjuster, your role will focus on adjusting non-injury auto claims. Under supervision, you will investigate, evaluate, negotiate, and adjust low complexity auto insurance claims. You will make a difference to our members by delivering exceptional customer service, providing advice, and delivering appropriate solutions. Responsibilities: - Acquire and apply basic knowledge of auto insurance coverages to evaluate and settle low complexity claims. - Resolve claims through proactive problem-solving and decision-making, while effectively prioritizing work. - Document your thought process including damage evaluation, investigation, negotiation, and settlement decisions. - Collaborate with external and internal partners to facilitate claims resolution. - Support members, partners, and claimants through effective communication and utilization of digital tools. - Acquire and apply foundational knowledge of the insurance industry and claims handling process. - Support workload surges and catastrophe response operations as needed. Requirements: - High School Diploma or GED. - Ability to provide exceptional customer service and communicate clearly using multiple channels. - Ability to prioritize and multitask while navigating through business applications. - Willingness to acquire an insurance adjuster license within 90 days of hire. Preferred Qualifications: - US military experience or military spouse/domestic partner. - Bachelor's degree. What We Offer: - Competitive compensation based on experience and market data. The salary range for this position is $47,820 - $49,760. - Pay incentives based on overall performance. - Comprehensive benefits including medical, dental, vision plans, 401(k), life insurance, parental benefits, adoption assistance, paid time off program with holidays and volunteer hours. - Career path planning and continuing education opportunities.

To apply for this position, please use the link on our website. We accept applications on an ongoing basis, and this posting will remain open until the position is filled. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.