Field Technician

  • Full-time
  • Company: DISH

Company Description

Jobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: DISH

Job Description

Department Summary Our Technicians provide TV and Smart Home solutions to millions of customers. As a technician, we will train you to deliver top-notch customer experiences, ensuring that all Americans can access our services. You are a crucial part of our team and play a vital role in providing excellent customer service. Our commitment to customer satisfaction has been recognized by earning the J.D. Power award for Overall Customer Satisfaction for the sixth consecutive year in 2023. Job Duties and Responsibilities - Guaranteed promotion and a $1.00 per hour pay increase after 6 months. - Performance incentives with the potential to earn up to $6,400 in the first year and $9,100 in each subsequent year. - Paid training, paid time off, and paid holidays. - 4-day work week with opportunities for overtime. - Comprehensive medical, dental, vision, and life insurance packages, as well as a Health Savings Account. - Free DISH TV programming worth $114.99/month at your home, along with discounted Sling TV and Boost Infinite phone plans. - 401(K) with company match and Employee stock purchasing program (ESPP). - Tuition reimbursement. - Provided van, tools, and uniforms. - The greatest benefit is the opportunity for growth, with over 400 of our current technician leadership starting as technicians themselves. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will represent DISH in customers' homes on a daily basis. You will simplify their lives by providing TV and smart home solutions, while also advising them on the possibilities of a smart home. Skills, Experience and Requirements All technicians must have: - The ability to establish rapport quickly and provide excellent customer service. - The ability to work at heights, including ladders up to 40 feet, and in all weather conditions. - The ability to lift over 70 lbs. - A valid driver's license in the state you are seeking employment, with a driving record that meets DISH's safety standards. - Willingness to travel, if required. Salary Range Compensation: $20.50/Hour Compensation and Benefits From health perks to career advancement opportunities, you can find more information about our benefits on our careers website: [careers website link]. Please note that employment is contingent upon successfully passing a pre-employment screening, including a drug test and meeting acceptable driving record standards. The compensation listed may include a combination of hourly pay rate and location pay differential.
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