We are Aaron’s - a leading company in the sales and lease-to-own retail industry known for quality brand names and excellent customer service. We offer our team members the chance to thrive in a team-oriented, high-energy, and inclusive environment with competitive pay and benefits. This is more than just a job - it is a purposeful career.

Aaron’s Customer Account Advisors are dedicated to helping our customers. They drive payment collections, assist with lease agreement renewals, and ensure that customers are fully satisfied with their products. As a Customer Account Advisor, you will build strong relationships with customers, both over the phone and in person, to help them accomplish ownership. Our team members possess strong listening, communication, and problem-solving skills, and are committed to making a positive impact in the lives of others.

• Maintain customer accounts by updating information and documenting payment appointments
• Contact customers who have not renewed their lease agreements, both through home visits and over the phone
• Convince customers of the benefits of timely lease agreement renewal payments
• Support the Customer Account Manager in meeting revenue and renewal goals
• Assist with merchandise returns and deliveries
• Clean and certify returned merchandise in the Quality Assurance Center
• Maintain vehicle and route sheets
• Safely operate company vehicle
• Provide support to the Sales Team as needed
• Perform any additional tasks as requested by management

• Minimum age: 21 years old and possess a valid state Driver’s License (for the United States) or at least 18 years old (for Canada)
• Meet Department of Transportation (DOT) requirements for certification (United States)
• Ability to work flexible hours, ranging from 8 am to 9 pm
• Physical ability to lift up to 50 lbs. without assistance and up to 300 lbs. with the help of a dolly
• Preferred experience: 2 years in retail/customer service
• Preferred education: High School diploma or equivalent
• Excellent interpersonal and communication skills
• High energy and ability to multitask effectively
• Proficient computer skills

Aaron’s is a sales and lease-to-ownership company that offers a variety of specialty items, including furniture, electronics, appliances, and accessories in the United States and Canada. We believe in positively influencing the lives of our customers and team members. We are dedicated to creating a diverse and inclusive work environment and are proud to be an equal opportunity employer. We welcome candidates from all backgrounds. If you require accommodation during the recruitment process, please contact us at [email protected]. Join us at Aaron’s and make a difference in people’s lives through our passion and dedication. Apply today!

At Aaron’s, we value our team members and offer a comprehensive benefits package, including:

• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Tuition reimbursement
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacations, sick days, and holidays
• Life and disability insurance
• Medical, dental, and vision insurance
• Paid paternal leave
• Stock purchase plans
• Pay on Demand

**Benefits may vary depending on employment status (full-time or part-time).

Learn more about Aaron’s and our commitment to diversity and inclusion by visiting our website. We look forward to receiving your application!