Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Capital One

### Director, Technical Program Manager - Generative AI Systems Are you interested in leading programs that deliver on critical business goals and build large-scale products & platforms? **About Capital One:** At Capital One, we believe that everyone should have equal access to the financial system. We're dedicated to fostering a world where everyone has an opportunity to prosper. We're not just a bank - we're always thinking about what's next, how we can innovate and inspire, and how we can develop tools to improve our customers' financial lives using the best technology available. **About the team:** As a Director of Technical Program Management (TPM), you will bring together product, tech, and lines of business to execute our business strategies using Generative AI. Your role will involve defining and guiding objectives, roadmaps, collaboration, and technical requirements for our Generative AI platforms. Your background in technical program management and system architecture, along with effective communication skills, will be essential in achieving outsized and measurable outcomes. Additionally, you will contribute to developing the TPM discipline within the team and leveraging your industry knowledge to teach others about the value of TPM. **Responsibilities:** - Lead the execution of business strategies leveraging Generative AI, bringing together product, tech, and lines of business. - Define objectives, roadmaps, and technical requirements for Generative AI platforms. - Guide cross-organization collaboration and progress towards measurable outcomes. - Develop the TPM discipline within the team and educate others on the value of TPM. - Proactively identify and mitigate technical risks throughout the delivery life-cycle. - Collaborate with cross-functional teams to simplify complex technical concepts and drive well-educated decisions. **Qualifications:** - Bachelor's degree. - At least 7 years of experience managing technical programs. - Strong technical background in building highly scalable platforms, products, or services. - Excellent communication, collaboration, problem-solving, and influencing skills. - Ability to simplify complex technical concepts and drive well-educated decisions. - Experience growing and developing a team of TPMs. - Exceptional cross-team collaboration skills and emotional intelligence. **Preferred qualifications:** - 7+ years of experience designing and building data-intensive solutions using distributed computing. - 3+ years of experience building distributed systems and highly available services using cloud computing. - 3+ years of experience building scalable mobile products and platforms. - 3+ years of experience with Agile delivery. - Experience in building systems and solutions within a highly regulated environment. - Master's degree or MBA in a related technical field or equivalent experience. **Salary:** - New York City (Hybrid On-Site): $228,500 - $260,800 for Director, Technical Program Management. - San Francisco, California (Hybrid On-Site): $242,100 - $276,300 for Director, Technical Program Management. - Other locations' salary ranges will vary. **Benefits:** Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website. Please note that Capital One is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable law. Capital One promotes a drug-free workplace and conducts criminal background inquiries in compliance with applicable laws. If you require an accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and only used to provide necessary reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email [email protected]. Please note that Capital One Financial is composed of different entities. Positions posted in Canada are for Capital One Canada, positions in the UK are for Capital One Europe, and positions in the Philippines are for Capital One Philippines Service Corp. (COPSSC).