Jobs for Humanity is partnering with Intuit to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Intuit

Job Opportunity: Tax Professional at Intuit TurboTax

Are you looking for a new seasonal job opportunity? Intuit TurboTax, the #1 tax software company in Canada, is hiring! We are seeking highly motivated individuals with experience as tax professionals to help our customers complete their taxes using our TurboTax products. As a tax professional, you will play a vital role in our mission to "Power Prosperity Around the World" by providing expert guidance and support to our customers. Your assistance will enable them to confidently and accurately prepare their taxes.

At Intuit, we are committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds, including the elderly, refugees, people with visible and invisible disabilities, LGBTQIA+ individuals, and veterans.

Job Qualifications

• Minimum 3+ years of paid professional tax preparation experience, using professional tax preparation software.
• Experience in preparing and supporting various federal and provincial tax returns for individuals.
• Working knowledge of tax laws, superior critical thinking, and problem-solving skills.
• Comfortable with Windows and mobile platforms, as well as G-suite applications.
• Excellent written and verbal communication skills.
• Flexible availability/schedule.
• Bilingual proficiency (English and French) is an asset.
• Experience preparing Quebec tax returns is an asset.
• Experience providing support in a contact center environment is an asset.

Job Responsibilities

• Provide remote tax guidance for personal tax returns.
• Collaborate with customers to prepare or review their tax return, ensuring compliance and accuracy.
• Research and address customer tax questions through written and oral communication.
• Assist customers in preparing their own tax returns by offering advice, tax preparation services, and guidance on required documents for the CRA.
• Stay updated on tax regulations to provide accurate advice on maximizing tax returns.
• Create positive customer interactions by utilizing empathy and your tax knowledge.
• Seek and deliver the right answers to customer inquiries using reliable resources.
• Troubleshoot and resolve customer inquiries following company policies and procedures.

Intuit offers a competitive compensation package with a strong pay-for-performance rewards approach. The expected base pay range for this position is $25.50 - $34.50 per hour, depending on the province. This position is also eligible for cash bonuses. To learn more about our compensation and benefits, visit our Intuit®: Careers | Benefits page.

If you are passionate about taxes, have excellent communication skills, and are looking for an opportunity to make a difference, apply now!