Jobs for Humanity is partnering with Capital One to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: Capital One

Position: Part-Time Branch Ambassador in the Bronx Welcome to Capital One, where we are reimagining banking to fit the everyday lives of our customers. We believe that banking should be convenient and accessible for everyone. As a Branch Ambassador, you will play a vital role in enhancing our customers' banking experience. You will have the opportunity to connect with people, share product knowledge, and perform various transactions such as check cashing, deposits, transfers, and withdrawals. Your responsibilities will also include monitoring fraud mitigation and resolving customer inquiries efficiently to deliver an extraordinary customer experience. We are looking for individuals who are adaptable, customer-focused, and eager to be part of our innovative banking experience. Here's what we're looking for in you: - Friendly and engaging personality, with the ability to connect with customers from all walks of life, including the elderly, refugees, people with visible and invisible disabilities, LGBTQIA+, veterans, and more. - Understanding of customers' personal and business financial needs, and a commitment to reducing their financial anxiety. - Compliance with all bank policies, security procedures, and federal regulations to ensure the safety and confidentiality of customer information. - Flexibility to support customers in all areas of the branch, including cash handling and service needs. - Curiosity and a desire to learn about Capital One's products, services, and experiences to guide customers towards their financial goals. - Digital literacy to navigate our online and mobile banking platforms and educate customers on alternative banking channels. - Ability to work well in a team environment and inspire fellow teammates. - Responsiveness to customer inquiries, using various tools and channels to provide appropriate solutions. - Availability to travel between branches in the assigned local area and support the assigned market. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 1 year of experience in Retail, Sales, or Customer Service - At least 6 months of cash handling experience Preferred Qualifications: - Associate's degree - 2+ years of experience in Retail, Sales, or Banking Salary: The salary range for this position varies by location. For the Bronx, the annual salary is $51,542. At Capital One, we are an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants of all backgrounds and do not discriminate based on sex, race, age, disability, sexual orientation, gender identity, veteran status, or any other protected status. We promote a drug-free workplace and comply with applicable laws and regulations regarding criminal background inquiries. To apply for this position or inquire about employment opportunities, please contact Capital One Recruiting at 1-800-304-9102 or email [email protected]. We provide accommodations for applicants requiring assistance, and all information provided will be kept confidential. For technical support or questions about our recruiting process, please email [email protected]. Note: Capital One Financial consists of multiple entities. Positions posted in different countries are specific to those entities. Thank you for your interest in joining our team at Capital One!