Client Relationship Manager
- Full-time
- Company: Thrive Skilled Pediatric Care LLC
Company Description
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Thrive Skilled Pediatric Care LLC
Company Name: Thrive Skilled Pediatric Care LLC
Job Description
Calling all individuals who are passionate about making a positive impact on the lives of others! We are seeking Client Relationship Managers and Account Managers who are committed to building meaningful connections and solving complex problems. Whether you are a social entrepreneur, a recent college graduate, or someone with experience in sales or service, we welcome you to join us in our mission to provide high-quality healthcare to medically fragile children.
At Thrive Skilled Pediatric Care, we believe in investing in our employees. This role is a stepping stone to future leadership opportunities within our organization, and we offer structured coaching, mentoring, and leadership development to help you grow personally and professionally. We value diversity and inclusivity, and we encourage individuals from all walks of life to apply, including elderly individuals, refugees, people with disabilities (both visible and invisible), LGBTQIA+ individuals, and veterans. Come be a part of our team and make a difference in the lives of children, their families, and the clinicians who support them!
Requirements:
- New college graduates are welcome to apply! We will provide training and development for candidates who demonstrate compassion, dedication, determination, and align with our purpose and core values.
- A bachelor's degree or equivalent work experience is required.
- Minimum of 2 years of experience in a fast-paced sales or service environment.
- Proven success in building long-term relationships with diverse groups of people.
- Experience in recruiting and hiring is desired.
- Excellent interpersonal and communication skills.
- Results-oriented mindset with the ability to work independently and as part of a team.
- Strong organizational and communication skills, both oral and written.
- Previous experience in home care or healthcare is desired.
- Proficiency in MS Office and other systems.
Responsibilities:
- Maintain and update staffing needs of our patients and their families in a timely manner.
- Coordinate the opening of new patient referrals in partnership with the Clinical Supervisor.
- Utilize our applicant tracking system to engage and convert nurses and other care team members.
- Actively seek and engage nurses through passive methods (sourcing, employee referrals, job fairs) to fill open positions.
- Ensure nurses' desired hours are met weekly to promote retention.
- Collaborate with the Onboarding Specialist to ensure nurse credentials are up to date.
- Utilize strategic staffing methods to optimize care coverage for patients.
- Handle on-call responsibilities and respond to employee and client needs.
About Thrive Skilled Pediatric Care:
Thrive Skilled Pediatric Care is dedicated to providing high-quality clinical home care to medically fragile children. Our purpose is simple: to help these children grow and flourish to their full potential. We are proud of our commitment to contributing to the health and wellbeing of children and their families. Our team members work in a supportive and values-driven environment and enjoy comprehensive benefits and career advancement opportunities.
If you are passionate about making a difference and want to join us in our mission, please apply using the form below. We look forward to hearing from you!